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- Tasks: Join us as a Service Colleague, serving customers and keeping our stores running smoothly.
- Company: Asda is a leading retailer dedicated to excellent customer service and teamwork.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
- Why this job: This role offers flexibility, teamwork, and the chance to learn new skills while making customers smile.
- Qualifications: A friendly attitude and eagerness to learn are all you need to apply!
- Other info: Shifts may include late nights and weekends, perfect for fitting around your studies.
Job Title
Service Colleague
Location
EXPPFS – 5327 Toll Bar PFS
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
15
Pay Rate
£12.60
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
10 February 2026
Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations—offering a wide variety of shift patterns to suit different lifestyles. If you\’re looking for flexible working that fits around your commitments, we’ve got you covered! We’ll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed. As a Service Colleague, you’ll work across multiple departments to help keep our stores running smoothly. Every day could be different—whether you\’re serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves. Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and ‘extra special’ products. We work together as one team to drive sales and deliver a great online and in-store shopping experience.
About You
You’re naturally friendly, enthusiastic, and ready to get stuck in. You’ll enjoy learning new skills across different departments and love helping customers find what they need—maybe even having a friendly chat along the way. Apply today by completing an online application…
All Benefits
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Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
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Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
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Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
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Company pension
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Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
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Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
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Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
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Colleague recognition programme
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Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the various departments in the store. Understanding how each area operates will not only help you during the interview but also show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have, whether it's at the store or online. Being friendly and approachable is key to fitting into the team and excelling as a Service Colleague.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts. Since the role requires working late and weekends, showing that you're adaptable will make you a more attractive candidate.
✨Tip Number 4
Research Asda's values and culture. Aligning your personal values with those of the company can help you stand out as a candidate who truly fits the team dynamic.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and teamwork. Emphasise any roles where you've worked in retail or similar environments, showcasing your ability to provide excellent service.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role of Service Colleague. Mention your friendly nature and willingness to learn new skills across different departments, as these are key traits the company is looking for.
Showcase Flexibility: Since the role requires flexibility with shifts, mention your availability and willingness to work late and weekends. This shows that you understand the demands of the job and are ready to meet them.
Highlight Customer Focus: Demonstrate your commitment to providing a great shopping experience. Share examples from past experiences where you went above and beyond to assist customers, as this aligns with the company's values.
How to prepare for a job interview at ASDA
✨Show Your Enthusiasm
As a Service Colleague, being friendly and approachable is key. Make sure to express your enthusiasm for the role during the interview. Share examples of how you enjoy helping customers and working as part of a team.
✨Demonstrate Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on various responsibilities.
✨Highlight Teamwork Skills
Working across multiple departments means teamwork is essential. Be ready to share specific examples of how you've successfully collaborated with others in past roles to achieve common goals.
✨Prepare for Customer Scenarios
Think about potential customer service scenarios you might face in the role. Prepare to discuss how you would handle different situations, ensuring you focus on providing excellent service and creating a positive shopping experience.
