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- Tasks: Join us as a Service Colleague, serving customers and keeping our stores running smoothly.
- Company: Asda is a leading retailer dedicated to excellent customer service and teamwork.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
- Why this job: This role offers flexibility, teamwork, and the chance to learn new skills in a vibrant environment.
- Qualifications: A friendly attitude and eagerness to learn are all you need to apply!
- Other info: Shifts include afternoons and weekends; perfect for fitting around your studies.
Overview
Job Title: Service Colleague
Location: FS – 1356 Walsall St Matthews Subway
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 16
Pay Rate: £12.60
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 2 March 2026
Service Colleague (Food Services)
At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced food service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application…
Benefits
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Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
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Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
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Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
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Company pension
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Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
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Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
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Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
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Colleague recognition programme
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Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the various departments in the store. Since you'll be working across multiple areas, understanding how each department operates will help you demonstrate your enthusiasm and readiness to learn during the interview.
✨Tip Number 2
Showcase your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. This will highlight your commitment to providing excellent service, which is a key aspect of the role.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires late and weekend work, expressing your willingness to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
Research Asda's values and culture. Understanding what the company stands for will allow you to align your answers with their mission, showing that you're not just looking for any job, but that you're genuinely interested in being part of their team.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Service Colleague does. Highlight your ability to work across various departments and your commitment to providing excellent customer service.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, as well as your flexibility in working hours.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your friendly nature. Mention specific examples of how you've provided great customer service in the past.
Highlight Teamwork Skills: Since the role involves working as part of a team, be sure to mention your teamwork skills. Provide examples of how you've collaborated with others to achieve goals or improve customer experiences.
How to prepare for a job interview at ASDA
✨Show Your Enthusiasm
As a Service Colleague, being friendly and enthusiastic is key. Make sure to express your excitement about the role and how you enjoy working with customers. Share examples of how you've provided excellent service in the past.
✨Demonstrate Flexibility
Since the job requires flexibility with shifts, be prepared to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or took on different roles within a team.
✨Highlight Teamwork Skills
This role involves working across various departments, so emphasise your ability to work well in a team. Share specific instances where you collaborated with others to achieve a common goal or improve customer satisfaction.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face in this role. Prepare to discuss how you would handle different situations, such as resolving complaints or assisting customers in finding products, to showcase your problem-solving skills.
