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- Tasks: Join us as a Service Colleague, serving customers and keeping our stores running smoothly.
- Company: Asda is a leading retailer dedicated to providing excellent service and a welcoming shopping experience.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
- Why this job: This role offers flexibility, teamwork, and the chance to learn new skills while making customers smile.
- Qualifications: A friendly attitude and eagerness to learn are all you need to thrive here.
- Other info: Shifts include afternoons and weekends; perfect for fitting around your studies!
Job Title
Service Colleague
Location
Broadstairs
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Days
Hours per Week
20
Pay Rate
£12.60
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
27 October 2025
About The Role
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, then look no further! We’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern. As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way. Asda, that’s more like it.
Everything you’ll love
Alongside a competitive salary, you’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the various departments in the store. Understanding how each department operates will help you demonstrate your enthusiasm for learning and flexibility during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. This will highlight your ability to create a welcoming shopping experience.
✨Tip Number 3
Be ready to discuss your availability and flexibility regarding shifts, especially weekends and late hours. This shows that you're committed to meeting the needs of the business.
✨Tip Number 4
Research Asda's values and culture. Being able to align your personal values with those of the company can make a strong impression during your conversation with us.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience in customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role. Emphasise your friendly nature, ability to learn quickly, and any previous retail or customer service experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you’ve provided excellent customer service in the past and your willingness to work flexible hours.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at ASDA
✨Show Your Enthusiasm
As a service colleague, being friendly and enthusiastic is key. Make sure to express your eagerness to learn and contribute to the team during the interview. Share examples of how you've provided excellent customer service in the past.
✨Demonstrate Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or worked in various roles, showcasing your ability to handle different tasks.
✨Know the Company Values
Familiarise yourself with Asda's values and mission. During the interview, mention how your personal values align with theirs, especially regarding customer service and teamwork. This shows that you're not just looking for a job, but a place where you can grow.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about team dynamics, training opportunities, or how success is measured in the role. It demonstrates your interest in the position and helps you assess if it's the right fit for you.