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- Tasks: Join us as a Service Colleague, serving customers and ensuring smooth store operations.
- Company: Asda is a leading retailer committed to excellent customer service and team collaboration.
- Benefits: Enjoy a 15% discount, flexible pay options, wellbeing services, and more from day one!
- Why this job: Flexible shifts fit your lifestyle, plus a chance to learn new skills and engage with customers.
- Qualifications: Friendly attitude and eagerness to learn are key; no prior experience needed!
- Other info: Work in a dynamic environment with opportunities for growth and recognition.
Job Title
Service Colleague
Location
Stoke Park Ipswich
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
20
Pay Rate
£12.45
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
30 September 2025
Overview
Service Colleague
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\\\’re looking for flexible working to fit around your lifestyle, then look no further! We\\\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
Responsibilities
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\\\’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You\\\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\\\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
What we offer
Everything you\\\’ll love
Alongside a competitive salary, you\\\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the store's layout and product offerings. This will not only help you answer customer queries more effectively but also demonstrate your commitment to providing excellent service during the interview.
✨Tip Number 2
Showcase your flexibility by being open about your availability for various shifts, especially weekends and late hours. Highlighting your willingness to adapt can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to assist customers, as this aligns perfectly with the role's focus on delivering a great shopping experience.
✨Tip Number 4
Engage with the company's values and mission. Research Asda's commitment to customer service and community involvement, and be ready to express how your personal values align with theirs during your conversation.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Tailor your application to highlight relevant experiences and skills that align with the role.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for the position. Mention your customer service skills, flexibility in working hours, and eagerness to learn across different departments.
Highlight Relevant Experience: If you have previous experience in retail or customer service, make sure to include specific examples in your CV. Use bullet points to clearly outline your achievements and contributions in past roles.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to engage in friendly conversations and help customers find what they need.
✨Demonstrate Flexibility
Since the role requires working various shifts, including late nights and weekends, it's important to express your willingness to be flexible. Mention any previous experiences where you adapted to changing schedules or took on different responsibilities.
✨Emphasise Teamwork
This position involves working across different departments and as part of a team. Be ready to discuss how you've collaborated with others in previous roles, and how you contribute to a positive team environment.
✨Research the Company
Familiarise yourself with Asda's values and mission. Understanding their focus on customer service and community can help you align your answers with what they are looking for in a candidate. It shows genuine interest and preparation.
