At a Glance
- Tasks: Join us as a Service Colleague, serving customers and keeping our store running smoothly.
- Company: Asda is a leading retailer dedicated to excellent customer service and teamwork.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
- Other info: Work nights with a variety of shifts to fit your lifestyle.
- Why this job: This role offers flexibility, teamwork, and the chance to learn new skills while making customers smile.
- Qualifications: A friendly attitude and eagerness to learn are all you need to apply!
Job Title
Service Colleague
Location
Rochdale
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Nights
Hours per Week
9
Pay Rate
£15.14
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
11 December 2025
Overview
Service Colleague. Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\'re looking for flexible working to fit around your lifestyle, then look no further! We\'ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern. As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\' products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way. Asda, that’s more like it.
Apply Today
By completing an online application…
Benefits
Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
Company pension
Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
Colleague recognition programme
Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague in Rochdale employer: ASDA
Asda is an exceptional employer, offering a vibrant work culture in Rochdale that prioritises flexibility and teamwork. With a competitive salary, generous colleague discounts, and comprehensive wellbeing support, employees are encouraged to grow and thrive in their roles while enjoying a diverse range of benefits that enhance both personal and professional life.
StudySmarter Expert Advice🤫
We think this is how you could land Service Colleague in Rochdale
✨Tip Number 1
Familiarise yourself with the various departments in the store. Since the role involves working across multiple areas, having a good understanding of how each department operates will help you stand out during the interview.
✨Tip Number 2
Show your enthusiasm for customer service. Be prepared to share examples of how you've provided excellent service in the past, as this is a key aspect of the Service Colleague role.
✨Tip Number 3
Highlight your flexibility and willingness to work varied shifts. Since the job requires late and weekend hours, demonstrating your adaptability will make you a more attractive candidate.
✨Tip Number 4
Research Asda's values and culture. Understanding what the company stands for will help you align your answers with their expectations and show that you're a good fit for their team.
We think you need these skills to ace Service Colleague in Rochdale
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your ability to work flexible hours, including nights and weekends, as this is essential for the role.
Tailor Your CV:Make sure your CV reflects relevant experience in customer service or retail. Emphasise any previous roles where you worked in a team or handled multiple tasks, as this aligns with the job's demands.
Craft a Strong Cover Letter:Write a cover letter that showcases your friendly nature and enthusiasm for learning new skills. Mention specific examples of how you've provided excellent customer service in the past, as this will resonate with the company's values.
Proofread Your Application:Before submitting your application, double-check for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at ASDA
✨Show Your Enthusiasm
As a Service Colleague, you'll be working closely with customers and your team. Make sure to express your enthusiasm for the role during the interview. Share examples of how you enjoy helping others and creating a positive shopping experience.
✨Demonstrate Flexibility
Since the role requires working various shifts, including nights and weekends, it's important to convey your flexibility. Be prepared to discuss your availability and willingness to adapt to different work patterns.
✨Highlight Teamwork Skills
This position involves collaborating with colleagues across multiple departments. Share experiences where you've successfully worked as part of a team, emphasising your ability to communicate and support others in achieving common goals.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle specific customer service situations. Think of examples where you've gone above and beyond for a customer or resolved a challenging issue, showcasing your commitment to excellent service.
