At a Glance
- Tasks: Join us as a Service Colleague, serving customers and keeping our stores running smoothly.
- Company: Asda is a leading retailer dedicated to excellent customer service and teamwork.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
- Other info: Shifts include afternoons, with opportunities for weekend work.
- Why this job: This role offers flexibility, teamwork, and the chance to learn new skills in a vibrant environment.
- Qualifications: A friendly attitude and eagerness to learn are all you need to succeed here.
Job Title
Service Colleague
Location
Hoddesdon
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
12
Pay Rate
£12.45
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
15 September 2025
Overview
Service Colleague
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\'re looking for flexible working to fit around your lifestyle, then look no further! We\'ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\' products. We work as a team to maximise sales and deliver a great online shopping experience.
Asda, that’s more like it
Apply today by completing an online application…
Responsibilities
- Work across a variety of departments to ensure the efficient running of stores
- Serve customers at checkouts, assist with in-store and online orders, and replenish shelves
- Collaborate with team to maximise sales and deliver a positive shopping experience
About You
- You\'ll be naturally friendly and want to get stuck in, working with your team to deliver great results
- Enthusiastic about learning new skills across different departments
- Care about giving customers a great shopping experience, helping them find what they need and having a chat along the way
Everything you\'ll love
Alongside a competitive salary, you\'ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague in Hoddesdon employer: ASDA
Asda is an exceptional employer, offering a vibrant work culture in Hoddesdon that prioritises flexibility and teamwork. With a competitive salary, generous colleague discounts, and comprehensive wellbeing support, employees are encouraged to grow and thrive in their roles while enjoying a diverse range of benefits that enhance both personal and professional life.
StudySmarter Expert Advice🤫
We think this is how you could land Service Colleague in Hoddesdon
✨Tip Number 1
Familiarise yourself with the various departments in the store. Understanding how each department operates will help you demonstrate your enthusiasm for learning and your ability to adapt, which is key for a Service Colleague role.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the team or during the interview process. Being friendly and approachable is essential, so be sure to highlight any previous experience where you've excelled in providing great service.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working late and on weekends, demonstrating your willingness to accommodate these needs will make you a more attractive candidate.
✨Tip Number 4
Research Asda's values and culture. Understanding what they stand for and how they prioritise customer experience will allow you to align your answers with their expectations during the application process.
We think you need these skills to ace Service Colleague in Hoddesdon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and teamwork. Emphasise any roles where you've worked in retail or similar environments, showcasing your ability to provide excellent service.
Craft a Strong Cover Letter:In your cover letter, express your enthusiasm for the role of Service Colleague. Mention your friendly nature and willingness to learn new skills, as these traits are essential for the position.
Highlight Flexibility:Since the job requires flexibility with shifts, mention your availability and willingness to work late and weekends. This shows that you understand the demands of the role and are ready to meet them.
Showcase Customer Focus:Provide examples of how you've previously contributed to a positive customer experience. Whether it's through direct interaction or behind-the-scenes support, demonstrating your commitment to customer satisfaction is key.
How to prepare for a job interview at ASDA
✨Show Your Enthusiasm
As a Service Colleague, being friendly and enthusiastic is key. Make sure to express your excitement about the role and how you enjoy working with customers. Share examples of how you've provided excellent service in the past.
✨Demonstrate Flexibility
Since the job requires flexibility with shifts, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on various roles within a team.
✨Highlight Teamwork Skills
This role involves working across multiple departments, so emphasise your ability to work well in a team. Share specific instances where you collaborated with others to achieve a common goal or improve customer satisfaction.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face in this role. Be ready to discuss how you would handle different situations, such as resolving complaints or assisting customers in finding products, showcasing your problem-solving skills.
