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- Tasks: Join us as a Service Colleague, serving customers and keeping our stores running smoothly.
- Company: Asda is a leading retailer dedicated to providing excellent service and a welcoming shopping experience.
- Benefits: Enjoy 15% off shopping, flexible pay options, and access to wellbeing support from day one.
- Why this job: This role offers flexibility, teamwork, and the chance to learn new skills while making customers smile.
- Qualifications: A friendly attitude and eagerness to learn are all you need; no prior experience required!
- Other info: Shifts include afternoons and weekends; perfect for fitting around your studies.
Job Title
Service Colleague
Location
Aspley
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
20
Pay Rate
£12.60
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
17 March 2026
At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart at pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
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Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
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Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
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Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
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Company pension
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Wellbeing: including 24/7 virtual GP, 24/8 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
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Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
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Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
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Colleague recognition programme
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Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the various departments in the store. Since the role of a Service Colleague involves working across multiple areas, understanding how each department operates will help you demonstrate your enthusiasm and readiness to learn during any interviews.
✨Tip Number 2
Showcase your customer service skills! Think of examples from your past experiences where you've gone above and beyond for customers. This will highlight your friendly nature and commitment to providing excellent service, which is crucial for this role.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the job requires late and weekend work, being open about your availability can set you apart from other candidates who may not be as adaptable.
✨Tip Number 4
Research Asda's values and culture. Understanding what the company stands for will allow you to align your answers with their mission during the interview, showing that you're not just looking for any job, but that you're genuinely interested in being part of their team.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Service Colleague does. Highlight your ability to work across various departments and your commitment to providing excellent customer service.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, as well as your flexibility in working hours.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention your friendly nature and willingness to learn new skills, as these are key traits for a Service Colleague.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at ASDA
✨Show Your Enthusiasm
As a Service Colleague, being friendly and enthusiastic is key. Make sure to express your excitement about the role and how you enjoy working with customers. Share examples of how you've provided excellent service in the past.
✨Demonstrate Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on various responsibilities across departments.
✨Highlight Teamwork Skills
This position involves working closely with others. Be ready to talk about your experiences in team settings, how you contribute to group goals, and any specific instances where you helped your team succeed.
✨Prepare for Customer Scenarios
Think of common customer service scenarios you might encounter as a Service Colleague. Prepare to discuss how you would handle different situations, ensuring you focus on providing a great shopping experience.