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- Tasks: Join us as a Service Colleague, serving customers and supporting various store departments.
- Company: Asda is a leading retailer dedicated to excellent customer service and teamwork.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
- Why this job: This role offers flexibility, teamwork, and the chance to make customers smile every day.
- Qualifications: A friendly attitude and eagerness to learn new skills are essential.
- Other info: Part-time hours with shifts in the afternoons; perfect for students!
Job Title
Service Colleague
Location
EXPPFS – 4071 NORTHALLERTON
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
16
Pay Rate
£12.60
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
3 April 2026
Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations—offering a wide variety of shift patterns to suit different lifestyles. If you\’re looking for flexible working that fits around your commitments, we’ve got you covered! We’ll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed.
As a Service Colleague, you’ll work across multiple departments to help keep our stores running smoothly. Every day could be different—whether you\’re serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves. Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and ‘extra special’ products. We work together as one team to drive sales and deliver a great online and in-store shopping experience.
About You
You’re naturally friendly, enthusiastic, and ready to get stuck in. You’ll enjoy learning new skills across different departments and love helping customers find what they need—maybe even having a friendly chat along the way. We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application…
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the various departments in the store. Understanding how each area operates will not only help you during the interview but also show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing examples from previous experiences. Highlighting your ability to engage with customers and provide excellent service will make you stand out.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working late and weekends, showing that you're adaptable will be a big plus.
✨Tip Number 4
Show your eagerness to learn new skills across different departments. Expressing a willingness to take on various tasks will demonstrate your commitment to contributing to the team.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience in customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects the skills and qualities mentioned in the job description. Emphasise your friendly nature, ability to work in a team, and any experience you have in retail or customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your commitment to providing excellent customer service. Mention specific examples of how you've contributed to a positive shopping experience in the past.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at ASDA
✨Show Your Friendly Side
As a Service Colleague, being naturally friendly is key. During the interview, make sure to smile and engage warmly with your interviewer. This will demonstrate your ability to connect with customers and create a welcoming atmosphere.
✨Highlight Your Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability. Share examples of how you've adapted to changing schedules in the past, showing that you're ready to meet the demands of the job.
✨Demonstrate Team Spirit
The job involves working across various departments, so emphasise your teamwork skills. Share experiences where you collaborated effectively with others to achieve a common goal, showcasing your ability to contribute positively to the team.
✨Prepare for Customer Scenarios
Expect questions about customer service situations. Think of examples where you provided excellent service or resolved issues for customers. This will illustrate your commitment to ensuring a great shopping experience.