Service Colleague

Service Colleague

Fleetwood Full-Time No home office possible
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ASDA

At a Glance

  • Tasks: Join us as a Service Colleague, serving customers and keeping our stores running smoothly.
  • Company: Asda is a leading retailer dedicated to excellent customer service and teamwork.
  • Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
  • Why this job: This role offers flexibility, teamwork, and the chance to learn new skills in a vibrant environment.
  • Qualifications: A friendly attitude and eagerness to learn are all you need to succeed here.
  • Other info: Flexible shifts available, including evenings and weekends, to fit your lifestyle.

Job TitleService Colleague
LocationFleetwood
Employment TypePart time
Contract TypePermanent
Shift PatternWork Shift: Nights
Hours per Week8
Pay Rate£15.14
CategoryRetail Hourly Colleagues, Sales Staff
Closing Date28 February 2026

Service Colleague
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, then look no further We\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and \’extra special\’ products. We work as a team to maximize sales and deliver a great online shopping experience.
About You
You\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Asda, that\’s more like it

We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application…

Everything you\’ll love

Alongside a competitive salary, you\’ll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user

  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover

  • Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.

  • Company pension

  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support

  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.

  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

  • Colleague recognition programme

  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Service Colleague employer: ASDA

Asda is an exceptional employer that prioritises flexibility and employee well-being, making it an ideal workplace for those seeking a part-time role as a Service Colleague in Fleetwood. With a competitive salary, generous colleague discounts, and a strong focus on inclusion and personal development, employees can thrive in a supportive environment that values teamwork and customer service. The company also offers extensive benefits, including access to financial coaching and wellbeing services, ensuring that every team member feels valued and empowered.
ASDA

Contact Detail:

ASDA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Colleague

✨Tip Number 1

Familiarise yourself with the various departments in the store. Understanding how each department operates will help you demonstrate your enthusiasm for learning and your ability to adapt, which is crucial for a Service Colleague role.

✨Tip Number 2

Showcase your customer service skills during any interactions you have with the team or during the interview process. Being friendly and approachable is key, so practice how you can engage customers and make their shopping experience enjoyable.

✨Tip Number 3

Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working late and weekends, showing that you are open to various shifts will make you a more attractive candidate.

✨Tip Number 4

Research Asda's values and culture. Understanding what they stand for and how they prioritise customer service will allow you to align your answers with their expectations during the application process.

We think you need these skills to ace Service Colleague

Customer Service Skills
Teamwork
Flexibility
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Sales Skills
Basic Food Preparation Skills
Inventory Management
Positive Attitude
Enthusiasm for Learning

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience in customer service and teamwork.

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role. Emphasise your ability to work flexibly, your customer service skills, and any experience in retail or food preparation.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and your willingness to learn new skills.

Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.

How to prepare for a job interview at ASDA

✨Show Your Friendly Side

As a Service Colleague, being naturally friendly is key. During the interview, make sure to smile and engage warmly with your interviewer. This will demonstrate your ability to connect with customers and create a welcoming atmosphere.

✨Highlight Your Flexibility

Since the role requires flexibility with shifts, be prepared to discuss your availability. Share examples of how you've adapted to changing schedules in the past, showing that you're ready to meet the demands of the job.

✨Demonstrate Team Spirit

The job involves working across various departments, so emphasise your teamwork skills. Share experiences where you collaborated effectively with others to achieve a common goal, showcasing your ability to contribute positively to a team environment.

✨Prepare for Customer Scenarios

Expect questions about customer service situations. Think of examples where you provided excellent service or resolved issues for customers. This will illustrate your commitment to ensuring a great shopping experience, which is a top priority for the company.

Service Colleague
ASDA
Location: Fleetwood
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