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- Tasks: Join us as a Service Colleague, serving customers and keeping our stores running smoothly.
- Company: Asda is a leading retailer dedicated to excellent customer service and teamwork.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
- Why this job: This role offers flexibility, teamwork, and the chance to learn new skills in a vibrant environment.
- Qualifications: A friendly attitude and eagerness to learn are all you need to apply!
- Other info: Flexible shifts available, including evenings and weekends.
Job Title
Service Colleague
Location
St Leonards On Sea
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Afternoons
Hours per Week
36
Pay Rate
£12.60
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
12 April 2026
At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart at pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the various departments in the store. Understanding how each department operates will help you demonstrate your enthusiasm for learning and flexibility during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. This will highlight your ability to create a welcoming shopping experience.
✨Tip Number 3
Be ready to discuss your availability and flexibility regarding shifts, especially weekends and late hours. This shows that you're committed to meeting the needs of the business.
✨Tip Number 4
Research Asda's values and culture. Being able to align your personal values with those of the company can make a strong impression during your interview.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience in customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role. Emphasise your friendly nature, ability to work in a team, and any previous retail or customer service experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you’ve provided excellent customer service in the past and your willingness to learn new skills across different departments.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at ASDA
✨Show Your Friendly Side
As a Service Colleague, being naturally friendly is key. During the interview, make sure to smile and engage warmly with your interviewer. This will demonstrate your ability to connect with customers and create a welcoming atmosphere.
✨Highlight Your Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability. Mention any previous experiences where you adapted to changing schedules or took on various roles, showcasing your willingness to work late or weekends.
✨Demonstrate Team Spirit
The job involves working across multiple departments, so emphasise your teamwork skills. Share examples of how you've collaborated with others in past roles to achieve common goals, which will show that you're ready to contribute positively to the team.
✨Prepare for Customer Scenarios
Expect questions about customer service situations. Think of examples where you provided excellent service or resolved issues effectively. This will illustrate your commitment to ensuring a great shopping experience for customers.