Service Colleague

Service Colleague

Rotherham Part-Time No home office possible
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At a Glance

  • Tasks: Join us as a Service Colleague, serving customers and ensuring smooth store operations.
  • Company: Be part of Asda, a leading retail company dedicated to excellent customer service.
  • Benefits: Enjoy a 15% discount, flexible pay options, and wellbeing support from day one.
  • Why this job: Flexible shifts fit your lifestyle while you engage with customers and work in a team.
  • Qualifications: No specific experience needed, just bring your friendly attitude and eagerness to learn.
  • Other info: Work nights and weekends with a variety of tasks across different departments.

Location: Rotherham

Employment Type: Part time

Contract Type: Permanent

Shift Pattern: Work Shift: Nights

Hours per Week: 22.5

Pay Rate: £14.75

Category: Retail Hourly Colleagues, Sales Staff

Closing Date: 10 June 2025

Our operation runs 24 hours per day, 7 days per week, with a variety of shift patterns. This role offers flexible working to fit around your lifestyle. Late and weekend work is required, and flexibility with your work pattern may be needed. As a Service Colleague, you'll work across various departments to ensure the smooth operation of our stores. Your tasks may include serving customers at checkouts, preparing pizzas, picking for home deliveries, or replenishing stock. We prioritise excellent customer service, welcoming stores, and special products. We work as a team to maximise sales and deliver a great online shopping experience.

About You

You are friendly, eager to learn, and work well in a team. You care about providing a great shopping experience, helping customers find what they need, and engaging in friendly conversations.

Why Join Us

  • 15% colleague discount at Asda from day 1 for you and a nominated user
  • Discounts on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
  • Wagestream: flexible pay, income tracker, financial coaching, savings account, and more
  • Company pension
  • Wellbeing support: virtual GP, EAP, free counselling, legal, mortgage, cancer, and bereavement support
  • Inclusion networks to celebrate diversity
  • Parental leave policies including maternity, adoption, paternity, shared parental, neonatal, and fertility support
  • Colleague recognition program
  • Special offers and discounts on various services and activities

Apply today by completing an online application.

Service Colleague employer: ASDA

As a Service Colleague at our Rotherham location, you will be part of a dynamic team that values flexibility and excellent customer service. We offer a competitive salary, a generous colleague discount from day one, and a range of wellbeing support services to ensure you thrive both personally and professionally. Join us to enjoy a collaborative work culture that celebrates diversity and provides ample opportunities for growth and recognition.
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Contact Detail:

ASDA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Colleague

✨Tip Number 1

Familiarise yourself with the specific duties of a Service Colleague. Understanding tasks like serving customers, preparing food, and stock replenishment will help you demonstrate your knowledge during any interviews or discussions.

✨Tip Number 2

Showcase your customer service skills by sharing relevant experiences. Think about times when you've gone above and beyond for a customer, as this role heavily focuses on providing an excellent shopping experience.

✨Tip Number 3

Highlight your flexibility and willingness to work varied shifts. Since the role requires night and weekend availability, emphasising your adaptability can set you apart from other candidates.

✨Tip Number 4

Research StudySmarter and our values. Being able to articulate how your personal values align with ours can make a strong impression and show that you're genuinely interested in joining our team.

We think you need these skills to ace Service Colleague

Customer Service Skills
Teamwork
Communication Skills
Flexibility
Time Management
Attention to Detail
Problem-Solving Skills
Sales Skills
Adaptability
Basic Food Preparation Skills
Stock Replenishment
Cash Handling
Positive Attitude
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Tailor your application to highlight relevant experiences that demonstrate your ability to provide excellent customer service and work in a team.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience, particularly in retail or customer service roles. Use bullet points for clarity and focus on achievements that showcase your skills relevant to the position.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work as a Service Colleague and how your values align with their commitment to excellent customer service.

Proofread Your Application: Before submitting, take the time to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.

How to prepare for a job interview at ASDA

✨Show Your Customer Service Skills

As a Service Colleague, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether it's resolving a customer's issue or going the extra mile to help someone.

✨Demonstrate Flexibility

This role requires flexibility with shift patterns, including nights and weekends. Highlight your availability and willingness to adapt to different working hours during the interview.

✨Emphasise Teamwork

Working as part of a team is crucial in this position. Be ready to discuss your experiences working collaboratively with others and how you contribute to a positive team environment.

✨Prepare for Practical Scenarios

You may be asked to handle practical scenarios during the interview, such as dealing with a difficult customer or managing stock replenishment. Think through how you would approach these situations and communicate your thought process clearly.

Service Colleague
ASDA
A
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