At a Glance
- Tasks: Join us as a Service Colleague, assisting customers and ensuring smooth store operations.
- Company: Be part of a dynamic retail team focused on excellent customer service and unique products.
- Benefits: Enjoy a 15% discount, flexible pay options, wellbeing support, and more from day one!
- Why this job: This role offers a chance to learn new skills, engage with customers, and work in a fun environment.
- Qualifications: We're looking for friendly, eager learners who thrive in a team and love helping others.
- Other info: Flexible shifts available; perfect for students balancing studies and work!
Location: Newquay
Employment Type: Part time
Contract Type: Fixed Term
Shift Pattern: Afternoon shifts
Hours per Week: 20
Pay Rate: Β£12.21
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 2 June 2025
Our operation runs 24/7, offering various shift patterns. We seek flexible workers to fit their schedules; late and weekend shifts are required, and some flexibility is expected.
As a service colleague, you will work in different departments to ensure smooth store operations. Your tasks may include:
- Serving customers at checkouts
- Preparing pizzas
- Handling home delivery orders
- Restocking shelves
We prioritise excellent customer service, welcoming stores, and unique products. Our team collaborates to boost sales and enhance online shopping experiences.
About You
You are friendly, eager to learn, and team-oriented. You enjoy helping customers find what they need and engaging in friendly conversations. Enthusiasm for learning new skills across departments is essential.
Apply today by completing an online application.
Benefits
Alongside a competitive salary, enjoy benefits such as:
- 15% colleague discount at Asda from day 1 for you and a nominated user
- Discounts on services like Mobile, Pharmacy, Opticians, Loans, Pet Insurance, Travel Insurance, Tyres, Breakdown Cover
- Wagestream: flexible pay, income tracking, financial coaching, savings account
- Company pension
- Wellbeing support including virtual GP, EAP, free counselling, legal advice, and more
- Inclusion networks to celebrate diversity
- Parental leave policies including maternity, paternity, shared parental, neonatal care, and fertility support
- Recognition programs
- Special discounts on various services and activities
Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Service Colleague
β¨Tip Number 1
Familiarise yourself with the store's layout and product offerings. This will not only help you answer customer queries more effectively but also demonstrate your enthusiasm for the role during any interviews or discussions.
β¨Tip Number 2
Showcase your flexibility by being open about your availability for various shifts, especially weekends and late hours. Highlighting your willingness to adapt can make you a more attractive candidate.
β¨Tip Number 3
Engage with current employees or customers to understand what makes the store unique. This insight can help you tailor your approach and show that youβre genuinely interested in contributing to the team.
β¨Tip Number 4
Prepare to discuss your customer service experiences in detail. Think of specific examples where you went above and beyond to assist someone, as this aligns perfectly with the role's focus on excellent customer service.
We think you need these skills to ace Service Colleague
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities of a Service Colleague. Highlight your customer service skills and any relevant experience in retail or teamwork.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise your ability to work flexibly, handle various tasks, and provide excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've helped customers in the past and your eagerness to learn new skills across different departments.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at ASDA
β¨Show Your Customer Service Skills
As a service colleague, excellent customer service is key. Be prepared to share examples of how you've helped customers in the past, whether it's resolving an issue or providing a friendly shopping experience.
β¨Demonstrate Flexibility
Since the role requires flexibility with shifts, highlight your availability and willingness to work during late hours and weekends. This shows that you're adaptable and ready to meet the company's needs.
β¨Emphasise Teamwork
This position involves working across different departments, so be sure to discuss your ability to collaborate with others. Share experiences where you successfully worked as part of a team to achieve a common goal.
β¨Express Enthusiasm for Learning
The job requires a willingness to learn new skills. Convey your eagerness to take on various tasks, from serving at checkouts to preparing pizzas, and explain how you enjoy expanding your skill set.