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- Tasks: Join our team as a Service Colleague, serving customers and managing store operations.
- Company: Asda is a leading retailer committed to excellent service and community engagement.
- Benefits: Enjoy a 15% discount, flexible pay options, and wellbeing services from day one.
- Why this job: Be part of a friendly team, enhance customer experiences, and work in a dynamic environment.
- Qualifications: No specific qualifications required, just a positive attitude and eagerness to learn.
- Other info: Flexible night shifts available; perfect for students looking to balance work and studies.
Location: Lincoln
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Nights
Hours per Week: 22.5
Pay Rate: £14.75
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 2 June 2025
Our operation runs 24/7, offering a variety of shift patterns. We seek flexible workers who can adapt to late and weekend shifts. As a service colleague, you will work across multiple departments to ensure smooth store operations, including serving customers, preparing pizzas, managing home deliveries, and replenishing stock. Our goal is to provide excellent service, welcoming environments, and 'extra special' products. We work as a team to maximize sales and enhance the online shopping experience.
About You
You are friendly, enthusiastic about learning, and eager to deliver great customer experiences. You enjoy working with a team and engaging with customers to help them find what they need while having a friendly chat.
Application
Apply today by completing an online application.
Benefits
- 15% colleague discount at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on various Asda services
- Wagestream: flexible pay, income tracker, financial coaching, and more
- Company pension
- Wellbeing services including virtual GP, EAP, free counselling, and support services
- Inclusion networks to promote diversity and inclusion
- Parental leave policies including maternity, paternity, shared parental, neonatal care, and fertility support
- Colleague recognition program
- Special offers and discounts on various activities and services
Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the specific duties of a Service Colleague. Understanding the various tasks, such as serving customers and managing deliveries, will help you demonstrate your enthusiasm and readiness to take on these responsibilities during any interviews.
✨Tip Number 2
Showcase your flexibility in working hours. Since the role requires night shifts and weekends, be prepared to discuss your availability and willingness to adapt to different shift patterns, which is crucial for this position.
✨Tip Number 3
Highlight your customer service skills. Think of examples from past experiences where you provided excellent service or resolved customer issues, as this will resonate well with the team-oriented and customer-focused nature of the job.
✨Tip Number 4
Research StudySmarter and its values. Being knowledgeable about our company culture and how we prioritise teamwork and customer satisfaction can help you align your answers with what we look for in a candidate during the interview process.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience in customer service, teamwork, and flexibility in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your ability to work in a fast-paced environment, your enthusiasm for learning, and any previous retail or customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for delivering excellent customer service. Mention specific examples of how you've contributed to team success or improved customer experiences in past roles.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at ASDA
✨Show Your Enthusiasm
As a Service Colleague, your enthusiasm for customer service is key. Make sure to express your passion for helping customers and your eagerness to learn during the interview.
✨Demonstrate Flexibility
Since the role requires working various shifts, highlight your flexibility and willingness to adapt to different schedules. Share any previous experiences where you successfully managed changing work hours.
✨Teamwork Matters
This position involves working closely with others. Be prepared to discuss examples of how you've effectively collaborated with a team in the past, showcasing your ability to contribute positively to a group dynamic.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might encounter in this role. Prepare to discuss how you would handle specific situations, demonstrating your problem-solving skills and commitment to excellent service.
