At a Glance
- Tasks: Support various departments, serve customers, and ensure smooth store operations.
- Company: Join a dynamic retail team focused on excellent customer service and teamwork.
- Benefits: Enjoy a 15% discount, flexible pay options, and wellbeing support from day one.
- Why this job: Great opportunity to learn, engage with customers, and be part of a friendly team.
- Qualifications: No specific qualifications required, just a friendly attitude and eagerness to learn.
- Other info: Flexible shifts available, including afternoons and weekends.
Location: EXPPFS - 4056 HOPTON-ON-SEA
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Afternoon shifts
Hours per Week: 16
Pay Rate: £12.21
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 1 June 2025
Our stores operate 24/7, offering various shift patterns. We seek flexible individuals willing to work late and weekends, with some flexibility on shifts.
As a Service Colleague, you will support multiple departments to ensure smooth store operations. Your tasks may include serving customers at checkouts, preparing pizzas, handling home deliveries, or stocking shelves. Our focus is on excellent customer service, welcoming environments, and providing 'extra special' products. We work as a team to maximize sales and enhance online shopping experiences.
About YouYou are friendly, eager to learn across departments, and passionate about delivering a great shopping experience by helping customers find what they need and engaging in friendly conversations.
What You'll LoveAlongside a competitive salary, enjoy benefits such as:
- 15% colleague discount at Asda from day 1 for you and a nominated person
- Discounts on Asda services like Mobile, Pharmacy, Opticians, Personal Loans, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Access to Wagestream for flexible pay, financial coaching, and savings
- Company pension
- Wellbeing support including virtual GP, EAP, free counselling, legal, mortgage, cancer, and bereavement support
- Inclusion networks promoting diversity and inclusion
- Generous parental leave policies including maternity, paternity, shared parental, neonatal care, and fertility support
- Recognition programs and special discounts on various services and activities
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the store's layout and product offerings. This knowledge will help you engage with customers more effectively and demonstrate your commitment to providing excellent service.
✨Tip Number 2
Show your flexibility by being open to various roles within the store. Highlighting your willingness to work in different departments can make you a more attractive candidate for the Service Colleague position.
✨Tip Number 3
Practice your customer service skills by engaging in friendly conversations with people in everyday situations. This will help you feel more comfortable and confident when interacting with customers in the store.
✨Tip Number 4
Research the company's values and mission. Understanding what they stand for will allow you to align your responses during any interviews, showcasing that you're a great fit for their team.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience in customer service and teamwork.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your ability to work flexibly, handle various tasks, and provide excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've contributed to a positive customer experience in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether it's resolving a customer's issue or going the extra mile to help someone.
✨Demonstrate Flexibility
Since the role requires working various shifts, highlight your flexibility and willingness to adapt. Mention any previous experiences where you successfully managed changing schedules or tasks.
✨Engage in Friendly Conversations
The job emphasises engaging with customers. Practice some light conversation starters or anecdotes that showcase your friendly personality and ability to connect with others.
✨Research the Company Culture
Understanding the company's focus on teamwork and customer experience can set you apart. Familiarise yourself with their values and be ready to discuss how you align with them during the interview.