Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Service Colleague, serving customers and ensuring smooth store operations.
- Company: Asda is a leading retailer focused on excellent service and community engagement.
- Benefits: Enjoy a 15% discount, flexible pay options, wellbeing support, and exclusive discounts.
- Why this job: This role offers flexibility, teamwork, and the chance to enhance customer experiences.
- Qualifications: A friendly attitude and eagerness to learn new skills are essential.
- Other info: Flexible shifts available, including late and weekend work.
Our operation runs 24 hours per day, 7 days per week, which involves a variety of shift patterns. If you're seeking flexible working to fit your lifestyle, this role may suit you. We will work with you on your shifts, but please note that late and weekend work are requirements, and flexibility with work patterns may be necessary.
As a service colleague, you'll work across various departments to ensure the smooth running of our stores. This could involve serving customers at checkouts, preparing pizzas, picking items for home deliveries, or replenishing shelves. Our focus is on providing excellent service, welcoming stores, and 'extra special' products. We work as a team to maximize sales and enhance the online shopping experience.
About You
You are naturally friendly and eager to contribute, working with your team to achieve great results. You have an enthusiastic approach to learning new skills across different departments. You care about providing customers with a great shopping experience, helping them find what they need, and engaging in friendly conversations along the way.
Why Join Asda?
Alongside a competitive salary, you'll enjoy many benefits, including:
- 15% colleague discount on shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loans, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracking, financial coaching, exclusive savings, and more
- Company pension
- Wellbeing support including 24/7 virtual GP, EAP services, free counselling, legal, mortgage, cancer, and bereavement support
- Asda Allies Inclusion Networks to promote diversity and inclusion
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and fertility support
- Colleague recognition programs
- Special offers and discounts on various services and activities, from airport parking to theme parks and cinemas
Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the various departments in the store. Understanding how each section operates will not only help you during the interview but also show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from previous experiences. Highlighting your ability to engage with customers and provide excellent service can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working late and weekends, showing that you are adaptable and willing to work varied hours will be a big plus.
✨Tip Number 4
Research Asda's values and culture. Being able to align your personal values with those of the company can demonstrate your commitment and make a positive impression during the hiring process.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight key skills such as customer service, teamwork, and flexibility in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, and showcase your ability to work in a team and adapt to different tasks.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the position. Mention why you want to work at Asda specifically and how your values align with their focus on excellent customer service and teamwork.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your friendly nature and willingness to help others.
✨Demonstrate Flexibility
Since the role requires working various shifts, including late nights and weekends, it's important to express your flexibility. Discuss your availability and any previous experience you have with shift work to show you're adaptable.
✨Emphasise Teamwork
This position involves working closely with colleagues across different departments. Be ready to talk about your experiences in team settings and how you contribute to achieving common goals. Mention any specific instances where teamwork led to success.
✨Prepare for Role-Specific Questions
Familiarise yourself with the tasks mentioned in the job description, such as serving at checkouts or preparing pizzas. Think about how you would approach these tasks and be ready to discuss your thoughts during the interview.
