At a Glance
- Tasks: Assist customers, manage checkouts, prepare food, and restock shelves in a dynamic retail environment.
- Company: Join Asda, a leading retailer committed to excellent customer service and quality products.
- Benefits: Enjoy a 15% discount, flexible pay options, wellbeing support, and diverse inclusion networks.
- Why this job: Be part of a friendly team that values customer engagement and offers flexible shifts to fit your lifestyle.
- Qualifications: No specific qualifications required; just bring your enthusiasm and passion for great service!
- Other info: Flexible night shifts available, perfect for students balancing work and studies.
Location: Harrogate
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Nights
Hours per Week: 20
Pay Rate: £14.75
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 22 May 2025
Our operation runs 24/7, offering various shift patterns. We seek flexible staff to fit different lifestyles. Late and weekend work are required, with some flexibility in shifts. As a service colleague, you will assist across departments to ensure smooth store operations. Your tasks may include serving customers at checkouts, preparing pizzas, handling home delivery orders, or restocking shelves. We prioritise excellent customer service, welcoming environments, and quality products. Teamwork helps us maximise sales and enhance online shopping experiences.
About You
You are friendly, proactive, eager to learn, and passionate about delivering great customer experiences. You enjoy engaging with customers and helping them find what they need while creating a welcoming atmosphere.
Why Join Asda
Apply today through our online application process.
Benefits
- 15% colleague discount on shopping from day one, for you and a nominated user
- Discounts on Asda services like Mobile, Pharmacy, Opticians, Loans, Pet Insurance, Travel Insurance, Tyres, Breakdown Cover
- Access to Wagestream for flexible pay, financial coaching, and savings
- Company pension scheme
- Wellbeing support including virtual GP, EAP, free counselling, legal and financial advice
- Inclusion networks promoting diversity and inclusion
- Parental leave policies including maternity, paternity, shared parental, neonatal care, and fertility support
- Recognition programs and special discounts for activities and services
Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with Asda's values and customer service standards. Understanding what they prioritise will help you demonstrate your alignment with their mission during any interviews or discussions.
✨Tip Number 2
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires night shifts and weekends, showing that you're adaptable and willing to work varied hours can set you apart from other candidates.
✨Tip Number 3
Highlight any previous experience in retail or customer service roles. Even if it's informal, sharing specific examples of how you've engaged with customers or worked in a team can showcase your suitability for the position.
✨Tip Number 4
Demonstrate your enthusiasm for learning new skills. As a Service Colleague, you'll be involved in various tasks, so expressing a willingness to take on different responsibilities can make you a more attractive candidate.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Tailor your application to highlight relevant experiences that demonstrate your customer service skills and teamwork.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous work experience, particularly in retail or customer service roles. Use bullet points for clarity and focus on achievements that showcase your ability to provide excellent customer experiences.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Asda and how your values align with their commitment to customer service and teamwork.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, excellent customer service is key. Be prepared to share examples of how you've successfully assisted customers in the past. Highlight your friendly and proactive approach to engaging with customers.
✨Demonstrate Flexibility
Since the role requires working various shifts, including nights and weekends, emphasise your flexibility. Discuss any previous experiences where you adapted to changing schedules or took on different responsibilities.
✨Teamwork is Essential
This position involves collaborating with colleagues across departments. Be ready to talk about your experience working in teams, how you contribute to a positive team environment, and any specific instances where teamwork led to success.
✨Prepare for Practical Scenarios
You may be asked to handle practical scenarios during the interview, such as dealing with a difficult customer or managing multiple tasks at once. Think through potential situations and how you would respond to demonstrate your problem-solving skills.