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- Tasks: Join our team as a Service Colleague, serving customers and keeping our store running smoothly.
- Company: Asda is a leading retailer dedicated to providing excellent service and quality products.
- Benefits: Enjoy 15% off shopping, flexible pay options, and access to wellbeing services.
- Why this job: This role offers flexibility, teamwork, and the chance to make customers smile every day.
- Qualifications: A friendly attitude and willingness to learn new skills are essential.
- Other info: Shifts may include late nights and weekends, but we’ll work with your schedule.
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special' products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You'll be naturally friendly and want to get stuck in, working with your team to deliver great results. You'll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Everything you'll love
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with Asda's values and customer service standards. Understanding what they prioritise will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight your flexibility and willingness to work varied shifts. Since the role requires late and weekend availability, demonstrating your adaptability can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience in customer service or teamwork. Share specific examples of how you've contributed to a positive customer experience or worked effectively within a team, as these are key aspects of the Service Colleague role.
✨Tip Number 4
Show enthusiasm for learning new skills across different departments. Expressing your eagerness to take on various tasks will demonstrate your commitment to the role and your ability to adapt in a dynamic retail environment.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight key skills such as customer service, teamwork, and flexibility in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, and showcase your ability to work in a team and adapt to different tasks.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the position and the company. Mention why you want to work at Asda and how your values align with their commitment to excellent customer service.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, customer service is key. Be prepared to share examples of how you've provided excellent service in the past. Highlight your friendly nature and willingness to help customers find what they need.
✨Demonstrate Flexibility
Since the role requires working various shifts, including late nights and weekends, express your flexibility during the interview. Mention any previous experiences where you adapted to changing schedules or took on different responsibilities.
✨Emphasise Teamwork
This position involves working across multiple departments, so it's important to show that you can work well in a team. Share stories that illustrate your ability to collaborate with others and contribute to a positive team environment.
✨Be Enthusiastic About Learning
The job requires learning new skills across different departments. Show your enthusiasm for learning by discussing any past experiences where you quickly picked up new tasks or skills. This will demonstrate your eagerness to grow within the role.
