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- Tasks: Join us as a Service Colleague, serving customers and keeping our stores running smoothly.
- Company: Asda is a leading retailer dedicated to providing excellent service and quality products.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
- Why this job: This role offers flexibility, teamwork, and the chance to make customers smile every day.
- Qualifications: A friendly attitude and willingness to learn new skills are essential.
- Other info: Flexible shifts available, including late and weekend work.
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special' products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You'll be naturally friendly and want to get stuck in, working with your team to deliver great results. You'll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Everything you'll love
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the various departments in the store. Understanding how each area operates will not only help you during the interview but also show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have, whether it's at the store or online. Being friendly and approachable is key to being a successful Service Colleague.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working late and weekends, showing that you're adaptable will make you a more attractive candidate.
✨Tip Number 4
Research Asda's values and mission. Aligning your personal values with those of the company can help you stand out as a candidate who truly fits the team culture.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight key skills such as customer service, teamwork, and flexibility in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, and showcase your ability to work in a team and adapt to different tasks.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the position and the company. Mention why you want to work at Asda specifically and how your values align with their commitment to excellent customer service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. Highlight your friendly nature and willingness to engage with customers.
✨Demonstrate Flexibility
Since the role requires working various shifts, including weekends and late hours, it's important to express your flexibility. Discuss your availability and any previous experience you have with adapting to different work schedules.
✨Emphasise Teamwork
This position involves working across multiple departments, so showcasing your ability to work well in a team is key. Share experiences where you collaborated with others to achieve a common goal, and highlight your enthusiasm for learning from your colleagues.
✨Prepare for Role-Specific Questions
Familiarise yourself with the different tasks a Service Colleague might perform, such as serving at checkouts or replenishing shelves. Be ready to discuss how you would handle specific scenarios related to these tasks, demonstrating your proactive approach to problem-solving.
