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- Tasks: Join our team as a Service Colleague, serving customers and ensuring smooth store operations.
- Company: Asda is a leading retailer committed to excellent customer service and teamwork.
- Benefits: Enjoy 15% off shopping, flexible pay options, wellbeing services, and exclusive discounts.
- Why this job: This role offers flexibility, a friendly environment, and the chance to learn new skills.
- Qualifications: We're looking for friendly, eager learners who enjoy helping customers and working in teams.
- Other info: Flexible shifts available, including late and weekend work; apply online today!
Our operation runs 24 hours per day, 7 days per week, which includes a variety of shift patterns. If you're seeking flexible working to fit your lifestyle, this role offers that opportunity. We will work with you on your shifts, but late and weekend work are required, and flexibility may be needed.
As a service colleague, you will work across various departments to ensure the smooth operation of our stores. Your duties may include serving customers at checkouts, preparing pizzas, picking orders for home delivery, or replenishing shelves. Our priority is providing excellent customer service, welcoming stores, and 'extra special' products. We work as a team to maximize sales and deliver a great online shopping experience.
About YouYou are friendly, eager to learn, and work well with others to achieve great results. You enjoy helping customers find what they need and engaging in friendly conversations. Enthusiasm for learning new skills across departments is essential.
Everything you'll loveAlongside a competitive salary, you’ll enjoy many benefits, including:
- Colleague discount: 15% off shopping at Asda from day 1 for you and a nominated guest
- Discounted rates and offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loans, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account, and more
- Company pension
- Wellbeing services including 24/7 virtual GP, EAP, free counselling, legal, mortgage, cancer, and bereavement support
- Asda Allies Inclusion Networks to promote inclusivity and celebrate diversity
- Parental leave policies including maternity, adoption, paternity, shared parental, neonatal care, and fertility support
- Colleague recognition program
- Special offers and discounts on various services and activities, from airport parking to theme parks and cinemas
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the various departments in the store. Understanding how each section operates will not only help you during the interview but also show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from previous experiences. Think about times when you went above and beyond to help a customer, as this aligns perfectly with our focus on excellent service.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts. Since the role requires working late and weekends, showing that you are open to various shift patterns will make you a more attractive candidate.
✨Tip Number 4
Research our company values and culture. Being able to articulate how your personal values align with ours can set you apart from other candidates and demonstrate your commitment to being part of our team.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience in customer service and teamwork.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your ability to work flexibly, engage with customers, and learn new skills across departments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've provided excellent customer service in the past and your eagerness to contribute to the team.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, excellent customer service is key. Be prepared to share examples of how you've helped customers in the past or how you would handle difficult situations. This will demonstrate your ability to engage with customers and provide a welcoming experience.
✨Emphasise Your Flexibility
Since the role requires working various shifts, including late nights and weekends, highlight your flexibility during the interview. Discuss any previous experiences where you adapted to changing schedules or took on different responsibilities.
✨Demonstrate Teamwork
This position involves working across different departments, so it's important to show that you can work well in a team. Share stories about successful collaborations with colleagues and how you contributed to achieving common goals.
✨Express Your Willingness to Learn
The job requires enthusiasm for learning new skills. Make sure to convey your eagerness to take on new challenges and learn about different areas of the store. This shows that you're not just looking for a job, but are genuinely interested in growing within the company.
