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- Tasks: Join us as a Service Colleague, serving customers and supporting various store departments.
- Company: Asda is a leading retailer dedicated to providing excellent service and quality products.
- Benefits: Enjoy 15% off shopping, flexible pay options, and access to wellbeing services.
- Why this job: This role offers flexibility, teamwork, and the chance to enhance customer experiences.
- Qualifications: A friendly attitude and eagerness to learn new skills are essential.
- Other info: Flexible shifts available, including late and weekend work.
Job Title
Service Colleague
Location
EXPPFS – 4078 BALLYMENA
Employment Type
Part time
Contract Type
Permanent Seasonal
Shift Pattern
Work Shift: Days
Hours per Week
8
Pay Rate
£12.60
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
23 November 2025
Our operation runs 24 hours per day, 7 days per week and brings a wide variety of shift patterns. If you’re looking for flexible working to fit around your lifestyle, then look no further! We’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern. As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You: You’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way. Asda, that’s more like it.
Apply today by completing an online application…
Everything you’ll love
Alongside a competitive salary, you’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with Asda's values and customer service philosophy. Understanding what they prioritise in customer interactions will help you demonstrate your alignment with their goals during any interviews or discussions.
✨Tip Number 2
Showcase your flexibility and willingness to work varied shifts. Since the role requires late and weekend availability, emphasising your adaptability can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your teamwork skills. As a Service Colleague, you'll be working across different departments, so sharing examples of how you've successfully collaborated with others in past roles will highlight your suitability for the position.
✨Tip Number 4
Research common customer service scenarios and think about how you would handle them. Being able to articulate your approach to providing excellent service will demonstrate your readiness for the role.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience and skills that align with the role.
Tailor Your CV: Customise your CV to reflect your customer service experience and teamwork skills. Emphasise any previous roles where you worked in retail or similar environments, showcasing your ability to provide excellent service.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the position. Mention why you want to work at Asda and how your friendly nature and willingness to learn will contribute to the team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at ASDA
✨Show Your Enthusiasm
As a Service Colleague, your friendly and enthusiastic nature is key. Make sure to express your excitement about the role and how you enjoy working with customers. Share examples of how you've provided excellent service in the past.
✨Demonstrate Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on various responsibilities within a team.
✨Highlight Teamwork Skills
This position involves working across multiple departments, so emphasise your ability to collaborate effectively with others. Share specific instances where you contributed to a team goal or helped a colleague succeed.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might encounter in this role. Be ready to discuss how you would handle difficult situations or ensure a positive shopping experience for customers.