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- Tasks: Join our twilight team to replenish shelves and ensure a great shopping experience for customers.
- Company: Asda is a leading retailer dedicated to providing excellent service and quality products.
- Benefits: Enjoy 15% off shopping, flexible pay options, and access to wellbeing services from day one.
- Why this job: This role offers flexible hours, teamwork, and the chance to make customers smile every day.
- Qualifications: A friendly attitude and eagerness to learn new skills across various departments are essential.
- Other info: Shifts include evenings and weekends, perfect for fitting around your studies or other commitments.
Location: Falkirk
Employment Type: Part time
Contract Type: Fixed Term
Shift Pattern: Work Shift: Afternoons
Hours per Week: 17.25
Pay Rate: £12.04
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 13 April 2025
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you’re looking for flexible working to fit around your lifestyle, then look no further! We’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a twilight colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working within the twilight team means that every day you would be replenishing products on the shelves, ensuring availability for our customers, and setting up the shop for the next day. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special' products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Everything you’ll love
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the store's layout and product range. This will not only help you during the interview but also show your genuine interest in the role and the company.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from previous experiences. Highlight how you’ve gone above and beyond to ensure customer satisfaction, as this is key for a Service Colleague.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires late and weekend work, showing that you can adapt to various schedules will make you a more attractive candidate.
✨Tip Number 4
Research Asda’s values and mission. Understanding what the company stands for will allow you to align your answers with their expectations and demonstrate that you’re a good fit for their team.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight key skills such as teamwork, customer service, and flexibility in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, and showcase your ability to work in a team and adapt to different tasks.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the position. Mention why you want to work at Asda specifically and how your values align with their commitment to excellent customer service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at ASDA
✨Show Your Enthusiasm
As a Service Colleague, your friendly and enthusiastic nature is key. Make sure to express your excitement about the role and how you enjoy working with customers. Share examples of how you've provided excellent service in the past.
✨Demonstrate Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or worked in various departments, showcasing your ability to be a team player.
✨Highlight Teamwork Skills
Working as part of a twilight team is essential for this position. Be ready to talk about your experiences in team settings, how you contribute to group goals, and any specific instances where you helped your team succeed.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the Service Colleague position. Ask about the training process, opportunities for learning new skills, or how the team collaborates to enhance customer experience. This demonstrates your commitment to the role.
