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For Companies At a Glance
- Tasks: Serve customers, manage checkouts, and assist in various store departments.
- Company: Join Asda, a leading retail brand with a focus on teamwork and customer service.
- Benefits: Enjoy 15% discount, flexible pay options, and comprehensive wellbeing support.
- Why this job: Flexible hours to fit your lifestyle while gaining valuable retail experience.
- Qualifications: Friendly attitude and willingness to learn across different departments.
- Other info: Great opportunities for recognition and career growth within a supportive team.
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special' products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Everything you’ll love
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they align with your own. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers daily, think of examples where you've gone above and beyond for someone. Share these stories during your interview to highlight your friendly and helpful nature.
✨Tip Number 3
Be flexible and open-minded! As a Service Colleague, you'll be working across various departments. Show your willingness to learn new skills and adapt to different roles. This can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you're serious about joining the Asda team. Don’t miss out on this opportunity!
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does. Familiarise yourself with the various departments you'll be working in and the importance of customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Friendly Side
As a Service Colleague, being friendly and approachable is key. During the interview, let your personality shine through. Share examples of how you've provided excellent customer service in the past, and don’t hesitate to show enthusiasm for helping customers find what they need.
✨Flexibility is Key
Since the role requires flexibility with shifts, be prepared to discuss your availability. Highlight your willingness to work late or on weekends, and share any previous experiences where you adapted to changing schedules. This shows that you’re ready to meet the demands of the job.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. This could be about team dynamics, training opportunities, or how success is measured in the role. Asking insightful questions demonstrates your interest in the position and helps you gauge if it’s the right fit for you.
