At a Glance
- Tasks: Join our team to provide excellent customer service across various departments.
- Company: Asda, a leading retail company with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy 15% discount, flexible pay options, and comprehensive wellbeing support.
- Why this job: Flexible shifts that fit your lifestyle while making a real impact on customer experiences.
- Qualifications: Friendly attitude and willingness to learn new skills in a dynamic environment.
- Other info: Great opportunities for career growth and recognition within a supportive team.
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you’re looking for flexible working to fit around your lifestyle, then look no further! We’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special' products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Everything you’ll love
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Apply today by completing an online application…
Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your friendly nature and teamwork skills can contribute to providing excellent customer service.
✨Tip Number 3
Be ready to share examples! Think of times when you've gone above and beyond for customers or worked well in a team. These stories will help you stand out and show that you’re the right fit for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side. Remember, we’re all about great customer service and teamwork!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. If you've worked in retail or have experience in customer service, shout about it! We love seeing how you can contribute to our team.
Show Your Flexibility: Since our shifts can vary, it’s a good idea to mention your availability in your application. Let us know if you’re open to working nights and weekends – it’ll show that you’re ready to jump in and help out wherever needed!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other amazing opportunities we have available!
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does. Familiarise yourself with the various departments you'll be working in and the tasks involved, like serving customers, replenishing shelves, and preparing home deliveries. This will show your enthusiasm and readiness to jump in.
✨Show Off Your People Skills
As a Service Colleague, customer interaction is key. Be prepared to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer or worked well in a team. This will highlight your friendly nature and commitment to a great shopping experience.
✨Flexibility is Key
Since the role requires working nights and weekends, be ready to discuss your availability. Show that you're adaptable and willing to work different shifts. This will demonstrate your understanding of the job's demands and your commitment to fitting in with their schedule.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. Inquire about team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.