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- Tasks: Join our team to provide excellent customer service across various departments.
- Company: Asda, a leading retail company with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy a competitive salary, 15% discount, and flexible pay options.
- Why this job: Perfect for those seeking flexible hours while making a real difference in customers' shopping experience.
- Qualifications: Friendly attitude and eagerness to learn new skills.
- Other info: Great opportunities for personal growth and a supportive work environment.
Job Title
Service Colleague
Location
Shepshed
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
16
Pay Rate
£12.60
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
6 April 2026
At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart at pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they align with your own. This will help you connect with the team during your chat and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice makes perfect! Run through some common interview questions with a friend or in front of the mirror. Think about how your past experiences can relate to the role of Service Colleague, especially when it comes to customer service.
✨Tip Number 3
Be ready to showcase your flexibility! Since the job requires working various shifts, be prepared to discuss your availability and how you can adapt to different roles within the store. Highlight your enthusiasm for learning new skills across departments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Service Colleague role. Mention any relevant experience in customer service or teamwork that makes you a great fit for us.
Show Your Flexibility: Since we’re all about flexible working, it’s a good idea to mention your availability and willingness to work various shifts, including weekends and late hours. This will show us you’re ready to jump in wherever needed!
Apply Online: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on your journey with StudySmarter.
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does. Familiarise yourself with the various departments you'll be working in and the tasks involved, like serving customers, replenishing shelves, and preparing home deliveries. This will show your enthusiasm and readiness to jump in.
✨Show Off Your People Skills
As a Service Colleague, customer interaction is key. Be prepared to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer or worked well in a team. This will highlight your friendly nature and commitment to great service.
✨Flexibility is Key
Since the role requires flexibility with shifts, be ready to discuss your availability. Mention your willingness to work late or on weekends, as this shows you're adaptable and ready to meet the company's needs. It’s all about showing that you can fit into their schedule!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.