Service Colleague

Service Colleague

Peterlee Full-Time No home office possible
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ASDA

At a Glance

  • Tasks: Join our team as a Service Colleague, serving customers and keeping our stores running smoothly.
  • Company: Asda, a leading retail company with a focus on teamwork and customer service.
  • Benefits: Enjoy 15% off shopping, flexible pay options, and great wellbeing support.
  • Other info: Great opportunities for recognition and career growth in a supportive environment.
  • Why this job: Flexible shifts that fit your lifestyle while making a real difference for customers.
  • Qualifications: Friendly attitude and eagerness to learn across various departments.

Job Title

Service Colleague

Location

Peterlee

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

21.5

Pay Rate

£12.60

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

20 November 2025Service Colleague
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, then look no further We\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and \’extra special\’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Asda, that\’s more like it
Apply today by completing an online application…

Everything you\’ll love

Alongside a competitive salary, you\’ll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user

  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover

  • Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.

  • Company pension

  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support

  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.

  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

  • Colleague recognition programme

  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Service Colleague employer: ASDA

Asda is an excellent employer for those seeking a flexible and rewarding role as a Service Colleague in Peterlee. With a strong focus on employee wellbeing, competitive pay, and a variety of benefits including discounts and access to financial coaching, Asda fosters a supportive work culture that values teamwork and personal growth. The opportunity to work across multiple departments not only enhances your skills but also ensures that every day brings new challenges and customer interactions, making it a fulfilling place to build your career.
ASDA

Contact Detail:

ASDA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Colleague

✨Tip Number 1

Get to know the company culture! Before your interview, check out Asda's social media and website to understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your friendly nature and teamwork skills can contribute to providing excellent customer service at Asda.

✨Tip Number 3

Dress the part! Even if it’s a casual environment, looking smart and presentable shows that you care about the opportunity. Plus, it’ll boost your confidence when you walk into that interview room!

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Service Colleague

Customer Service Skills
Teamwork
Flexibility
Communication Skills
Enthusiasm for Learning
Attention to Detail
Sales Skills
Problem-Solving Skills

Some tips for your application 🫡

Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side. Remember, we’re all about great customer service and teamwork!

Tailor Your Application: Make sure to tailor your application to the Service Colleague role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to work across different departments and provide excellent service.

Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, especially when it comes to your experience and skills!

Apply Online: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need right there!

How to prepare for a job interview at ASDA

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Service Colleague entails. Familiarise yourself with the various departments you'll be working in and think about how your skills can contribute to providing excellent customer service.

✨Show Your Enthusiasm

During the interview, let your passion for customer service shine through. Share examples of times you've gone above and beyond for customers or worked well in a team. This will demonstrate that you're not just looking for a job, but that you genuinely care about making a positive impact.

✨Flexibility is Key

Since the role requires working nights and weekends, be prepared to discuss your availability. Highlight your willingness to adapt to different shift patterns and how you can manage your time effectively to fit this around your lifestyle.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're engaged and serious about the position, plus it gives you valuable insights into the company culture.

Service Colleague
ASDA
Location: Peterlee
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