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- Tasks: Join our team as a Service Colleague, serving customers and keeping our stores running smoothly.
- Company: Asda, a leading retail company with a focus on teamwork and customer service.
- Benefits: Enjoy 15% off shopping, flexible pay options, and great wellbeing support.
- Why this job: Flexible shifts that fit your lifestyle while making a real difference for customers.
- Qualifications: Friendly attitude and willingness to learn across various departments.
- Other info: Great opportunities for personal growth and recognition within a supportive team.
Job Title
Service Colleague
Location
Oadby
Employment Type
Part time
Contract Type
Fixed Term
Shift Pattern
Work Shift: Nights
Hours per Week
15
Pay Rate
£15.14
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
22 November 2025
About the Role
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you’re looking for flexible working to fit around your lifestyle, then look no further! We\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern. As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\’ products. We work as a team to maximise sales and deliver a great online shopping experience.
Responsibilities
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. You’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You’ll have an enthusiastic approach to learning new skills across different departments and care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Qualifications
Enthusiastic, friendly, eager to learn new skills across departments, and customer‑focused. Experience in retail or hospitality is desirable.
Benefits
- Colleague discount: 15% off Asda shopping from day 1 for you and a nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Access to flexible pay, income tracker, financial coaching, exclusive savings account and more via Stream.
- Company pension.
- Well‑being support including 24/7 virtual GP, 24/7 EAP, free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks to promote inclusion.
- Excellent parental leave policies: maternity, adoption, paternity, shared parental, neonatal care leave, support for fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine during the interview.
✨Tip Number 3
Show off your personality! As a Service Colleague, being friendly and approachable is key. Don’t be afraid to let your enthusiasm for customer service shine through in your answers.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side. Remember, we’re all about great customer service!
Tailor Your Application: Make sure to tailor your application to the Service Colleague role. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and a knack for customer service. It’ll help us see why you’d be a great fit!
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if you need to, and make sure it’s easy for us to read. We want to get to know you without sifting through loads of text.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does. Familiarise yourself with the various departments you'll be working in and the importance of customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Team Spirit
Since teamwork is key in this role, be ready to share examples of how you've worked well with others in the past. Think about times when you helped a colleague or contributed to a team goal. This will demonstrate your collaborative nature and fit for the company culture.
✨Emphasise Your Flexibility
With the shift patterns being varied, it's crucial to express your willingness to adapt. Be prepared to discuss your availability and any previous experience you have with flexible working hours. This shows that you can meet the demands of the job.
✨Bring Your Enthusiasm
Let your passion for customer service shine through during the interview. Share stories that highlight your friendly nature and eagerness to help customers. A positive attitude can go a long way in making a great impression!