Service Colleague

Service Colleague

Rugby Full-Time No home office possible
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At a Glance

  • Tasks: Serve customers, manage checkouts, and assist in various store departments.
  • Company: Join Asda, a leading retail company with a focus on teamwork and customer service.
  • Benefits: Enjoy 15% discount, flexible pay options, and comprehensive wellbeing support.
  • Why this job: Gain valuable experience in retail while working in a fun, dynamic environment.
  • Qualifications: Friendly attitude and willingness to learn new skills.
  • Other info: Flexible shifts available to fit your lifestyle, with opportunities for recognition and growth.

Job Title

Service Colleague

Location

Rugby

Employment Type

Part time

Contract Type

Fixed Term

Shift Pattern

Work Shift: Days

Hours per Week

15

Pay Rate

£12.60

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

15 February 2026

Our operation runs 24 hours per day, 7 days per week and brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, we\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.

As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\’ products. We work as a team to maximize sales and deliver a great online shopping experience.

We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application.

About You

You will be naturally friendly and want to get stuck in, working with your team to deliver great results. You have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what need and having a chat along the way.

Everything you\’ll love

Alongside a competitive salary, you\’ll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
  • Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
  • Company pension
  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
  • Colleague recognition programme
  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

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Service Colleague employer: ASDA

Asda is an exceptional employer, offering a vibrant work culture in Rugby that prioritises flexibility and teamwork. With a competitive salary and a range of benefits including a generous colleague discount, access to wellbeing services, and opportunities for personal growth, we ensure our employees feel valued and supported. Join us to be part of a diverse team dedicated to delivering outstanding customer service while enjoying a fulfilling work-life balance.
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Contact Detail:

ASDA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Colleague

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Asda and its values. This will help you connect with the team and show that you're genuinely interested in being a part of their mission.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your friendly nature and teamwork skills can contribute to providing excellent customer service.

✨Tip Number 3

Dress the part! Even though it’s retail, looking smart and presentable can make a great first impression. It shows you care about the role and are ready to represent the brand well.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Service Colleague

Customer Service Skills
Teamwork
Flexibility
Communication Skills
Enthusiasm for Learning
Sales Skills
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.

Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention specific examples of how you've provided excellent customer service or worked in a team, as these are key for us at StudySmarter.

Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for the Service Colleague role. Avoid jargon and stick to what matters.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at ASDA

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Service Colleague entails. Familiarise yourself with the various departments you'll be working in and think about how you can contribute to providing excellent customer service. This will show that you're genuinely interested in the role.

✨Show Off Your People Skills

As a Service Colleague, you'll be interacting with customers daily. Prepare examples of how you've provided great service in the past or how you've worked well in a team. Being friendly and approachable is key, so let your personality shine through during the interview!

✨Flexibility is Key

Since the job requires flexibility with shifts, be ready to discuss your availability. Think about how you can accommodate late and weekend shifts, and express your willingness to adapt. This will demonstrate that you're committed to fitting into their schedule.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're engaged and serious about wanting to be part of their team.

Service Colleague
ASDA
Location: Rugby
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