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For Companies At a Glance
- Tasks: Serve customers, manage checkouts, and assist in various store departments.
- Company: Join Asda, a leading retail company with a focus on teamwork and customer service.
- Benefits: Enjoy 15% discount, flexible pay options, and comprehensive wellbeing support.
- Why this job: Gain valuable experience in retail while working in a fun, dynamic environment.
- Qualifications: Friendly attitude and willingness to learn new skills.
- Other info: Flexible shifts available to fit your lifestyle, with opportunities for growth.
Job Title
Service Colleague
Location
Eastgate
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Afternoons
Hours per Week
16
Pay Rate
£12.45
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
17 October 2025
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, then look no further! We\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda and its values. This will help you connect with the team and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your friendly nature and teamwork skills can contribute to delivering excellent customer service.
✨Tip Number 3
Dress the part! Even though it’s a retail role, looking smart and presentable can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, don’t forget to apply through our website for the best chance!
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side. Remember, we’re all about great customer service and teamwork!
Tailor Your Application: Make sure to tailor your application to the Service Colleague role. Highlight any relevant experience you have in retail or customer service, and mention your willingness to learn new skills across different departments. This will show us that you’re a perfect fit for our team!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, especially when it comes to your skills and experiences!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does. Familiarise yourself with the various departments you'll be working in and the importance of customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Service Colleague, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent service in the past or how you've worked well in a team. This will demonstrate your friendly nature and ability to engage with customers, which is key for this position.
✨Flexibility is Key
Since the job requires flexibility with shifts, be ready to discuss your availability. Highlight your willingness to work late or on weekends, as this shows you're committed to fitting into their schedule and can adapt to the needs of the business.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.