At a Glance
- Tasks: Serve customers, manage checkouts, and support various store departments.
- Company: Join Asda, a leading retail brand with a friendly team culture.
- Benefits: Enjoy 15% discount, flexible pay options, and great wellbeing support.
- Why this job: Flexible shifts that fit your lifestyle while gaining valuable retail experience.
- Qualifications: Friendly attitude and willingness to learn new skills.
- Other info: Great opportunities for career growth and recognition.
Job Title
Service Colleague
Location
Kilmarnock
Employment Type
Part time
Contract Type
Fixed Term
Shift Pattern
Work Shift: Days
Hours per Week
15
Pay Rate
£12.60
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
31 March 2026
At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart at pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
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Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
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Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
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Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
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Company pension
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Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
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Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
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Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
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Colleague recognition programme
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Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's social media and website to understand their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your friendly nature and teamwork skills can contribute to providing excellent customer service at Asda.
✨Tip Number 3
Dress the part! Even though it’s retail, looking smart and presentable can make a great first impression. Show up ready to represent the Asda brand and demonstrate your enthusiasm for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant skills and experiences. We’re looking for team players who are keen to learn, so connect your past experiences to what we do at StudySmarter.
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and get to the point – we appreciate brevity and clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re in the running for the role. We can’t wait to hear from you!
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does. Familiarise yourself with the various departments you'll be working in and the tasks involved, like serving customers, replenishing shelves, and preparing home deliveries. This will show your enthusiasm and readiness to jump in.
✨Show Off Your People Skills
As a Service Colleague, customer interaction is key. Be prepared to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer or worked well in a team to solve a problem. This will highlight your friendly nature and commitment to customer satisfaction.
✨Flexibility is Key
Since the role requires flexibility with shifts, be ready to discuss your availability. Highlight your willingness to work late or on weekends, as this shows you're adaptable and ready to meet the company's needs. It’s all about showing that you can fit into their schedule!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.