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For Companies At a Glance
- Tasks: Serve customers, manage checkouts, and assist in various store departments.
- Company: Join Asda, a leading retail company with a friendly team culture.
- Benefits: Enjoy 15% discount, flexible pay options, and great wellbeing support.
- Why this job: Flexible shifts to fit your lifestyle while gaining valuable retail experience.
- Qualifications: Friendly attitude and willingness to learn new skills.
- Other info: Great opportunities for recognition and career growth.
Job Title
Service Colleague
Location
FS – 1353 Tipton Subway
Employment Type
Full time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
36
Pay Rate
£12.60
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
2 March 2026
Overview
Service Colleague (Food Services)
At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
Responsibilities
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Provide friendly customer service and assist with food preparation, tills, and deliveries as needed to support daily operations.
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Maintain a clean, welcoming environment and ensure customers have a positive experience.
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Collaborate with team members to ensure efficient service and smooth running of branded outlets.
What makes a brilliant Service Colleague
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Customer-focused: You enjoy helping people and making their experience a positive one.
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Team player: You work well with others and support your colleagues.
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Reliable: You show up ready to work and take pride in what you do.
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Positive attitude: You bring energy and enthusiasm to every shift.
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Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring
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A friendly and helpful approach to customer service.
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Willingness to work in a fast-paced food service environment.
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Good communication skills and a team mindset.
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Flexibility to work a range of shifts, including weekends and evenings.
Important information
We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application…
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
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Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
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Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
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Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
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Company pension
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Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
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Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
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Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
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Colleague recognition programme
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Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and mission. This way, you can show how your friendly nature and team spirit align with their goals.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how you can highlight your customer service skills and enthusiasm for learning new things.
✨Tip Number 3
Dress the part! Even though it’s retail, looking smart and presentable can make a great first impression. It shows you care about the role and are ready to represent Asda well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side. Remember, we’re all about great customer service!
Tailor Your Application: Make sure to tailor your application to the Service Colleague role. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and a knack for customer service. It’ll help us see why you’d be a great fit!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and avoid jargon. This way, we can easily understand your experience and what you bring to the table.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does. Familiarise yourself with the various departments you'll be working in and the importance of customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Friendly Side
As a Service Colleague, being friendly and approachable is key. During the interview, let your personality shine through. Share examples of how you've provided excellent customer service in the past or how you enjoy working as part of a team. This will demonstrate that you’re a great fit for their culture.
✨Flexibility is Key
Since the role requires flexibility with shifts, be prepared to discuss your availability. Highlight your willingness to work late or on weekends, and if you have any previous experience with varied shift patterns, mention it. This shows that you’re adaptable and ready to meet the demands of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
