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- Tasks: Join our team as a Service Colleague, serving customers and supporting store operations.
- Company: Asda, a leading retail company with a focus on teamwork and customer service.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
- Why this job: Flexible shifts to fit your lifestyle while gaining valuable retail experience.
- Qualifications: Friendly attitude and willingness to learn across various departments.
- Other info: Great opportunities for recognition and career growth in a supportive environment.
Overview
Job Title: Service Colleague
Location: Coventry
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 20
Pay Rate: £12.45
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 1 October 2025
Responsibilities
Service Colleague
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\\\’re looking for flexible working to fit around your lifestyle, then look no further! We\\\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and xtra special\\\’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You\\\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\\\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Asda, that’s more like it
Apply today by completing an online application…
Everything you\\\’ll love
Alongside a competitive salary, you\\\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and mission. This way, you can show how your friendly nature and team spirit align with their goals.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how you can highlight your customer service skills and enthusiasm for learning new things.
✨Tip Number 3
Dress the part! Even if it’s a casual setting, looking smart shows you care. Plus, it’ll boost your confidence when you walk into that interview room.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side. Remember, we’re all about great customer service!
Tailor Your Application: Make sure to tailor your application to the Service Colleague role. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and a knack for customer service. It’ll help us see why you’d be a great fit!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and avoid jargon. This way, we can easily understand your experience and what you bring to the table.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward – just follow the prompts!
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does. Familiarise yourself with the responsibilities mentioned in the job description, like serving customers and working across different departments. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Service Colleague, you'll be interacting with customers all day. Be prepared to share examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone or turned a negative experience into a positive one.
✨Flexibility is Key
Since the role requires flexibility with shifts, be ready to discuss your availability. Highlight your willingness to work late or on weekends, as this shows you're committed to fitting in with the team's needs. It’s a great way to demonstrate your adaptability!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the company culture aligns with your values.
