At a Glance
- Tasks: Join our team as a Service Colleague, serving customers and ensuring smooth store operations.
- Company: Asda, a leading retail company with a focus on customer service.
- Benefits: Enjoy 15% off shopping, flexible pay options, and comprehensive wellbeing support.
- Other info: Great opportunities for personal growth and recognition in a supportive environment.
- Why this job: Flexible shifts to fit your lifestyle while making a real difference for customers.
- Qualifications: Friendly attitude and willingness to learn across various departments.
Overview
Job Title: Service Colleague
Location: Bishop Auckland
Employment Type: Part time
Contract Type: Fixed Term
Shift Pattern: Work Shift: Days
Hours per Week: 22.5
Pay Rate: £12.45
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 22 September 2025
Service Colleague - Home Shopping Picker
Responsibilities
Shifts available are 4am to 12pm, 11am to 17pm, and 15pm to 21pm. Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\'re looking for flexible working to fit around your lifestyle, then look no further! We\'ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\' products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You\'ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\'ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Everything you\'ll love
Alongside a competitive salary, you\'ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague in Bishop Auckland employer: ASDA
Asda is an exceptional employer located in Bishop Auckland, offering flexible part-time roles that fit around your lifestyle. With a strong focus on employee wellbeing, inclusive culture, and opportunities for growth across various departments, you will enjoy a competitive salary alongside fantastic benefits such as a 15% colleague discount, access to financial coaching, and comprehensive support services. Join our team where your contributions are valued, and every day brings new opportunities to enhance customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Service Colleague in Bishop Auckland
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and mission. This way, you can show how your friendly nature and team spirit align with their goals.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how you can highlight your customer service skills and enthusiasm for learning new tasks.
✨Tip Number 3
Dress the part! Even if it’s a casual setting, looking smart shows you care about the opportunity. Plus, it’ll boost your confidence when you walk in for that interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Colleague in Bishop Auckland
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side. Remember, we’re all about great customer service and teamwork!
Tailor Your Application:Make sure to tailor your application to the Service Colleague role. Highlight any relevant experience you have in retail or customer service, and mention your flexibility with shifts. We love seeing how you can fit into our team!
Show Your Passion:Express your passion for providing excellent customer service. Share examples of how you've gone the extra mile for customers in the past. We’re looking for colleagues who genuinely care about making shopping a great experience for everyone!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and keep track of it. Plus, you’ll find all the info you need about the role and our amazing benefits there!
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does. Familiarise yourself with the responsibilities like serving customers, picking for home deliveries, and working across different departments. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Service Colleague, you'll be interacting with customers all day. Be prepared to share examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone or made their shopping experience special.
✨Flexibility is Key
Since the job requires working various shifts, be ready to discuss your availability. Highlight your willingness to work late or on weekends, and if you have any previous experience with flexible hours, mention it! This shows that you're adaptable and ready to fit into their schedule.
✨Bring Your Enthusiasm
Let your passion for teamwork and learning new skills shine through during the interview. Share your excitement about working in a fast-paced environment and how you enjoy collaborating with others to achieve great results. A positive attitude can really set you apart!
