Service Colleague

Service Colleague

Gillingham Full-Time No home office possible
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ASDA

At a Glance

  • Tasks: Join our team as a Service Colleague, serving customers and keeping our stores running smoothly.
  • Company: Asda, a leading retail company with a focus on teamwork and customer service.
  • Benefits: Enjoy 15% off shopping, flexible pay options, and great wellbeing support.
  • Why this job: Flexible shifts that fit your lifestyle while making a real difference for customers.
  • Qualifications: Friendly attitude and willingness to learn across various departments.
  • Other info: Great opportunities for recognition and career growth in a supportive environment.

Job Title

Service Colleague

Location

Gillingham Pier

Employment Type

Part time

Contract Type

Fixed Term

Shift Pattern

Work Shift: Days

Hours per Week

20

Pay Rate

£12.60

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

18 November 2025Service Colleague
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, then look no further We\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and \’extra special\’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Asda, that\’s more like it
Apply today by completing an online application…

Everything you\’ll love

Alongside a competitive salary, you\’ll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user

  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover

  • Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.

  • Company pension

  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support

  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.

  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

  • Colleague recognition programme

  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Service Colleague employer: ASDA

Asda is an exceptional employer, offering a vibrant work culture in Gillingham Pier that prioritises flexibility and teamwork. With a competitive salary and a wealth of benefits including a generous colleague discount, access to wellbeing services, and opportunities for personal growth, we ensure our Service Colleagues feel valued and supported while delivering outstanding customer service.
ASDA

Contact Detail:

ASDA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Colleague

✨Tip Number 1

Get to know the company culture! Before your interview, check out Asda's social media and website. Understanding their values and what they stand for will help you connect with the team during your chat.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Service Colleague role.

✨Tip Number 3

Show off your personality! As a Service Colleague, being friendly and approachable is key. Don’t be afraid to let your enthusiasm shine through during the interview – it’s all about making a great impression!

✨Tip Number 4

Apply through our website! It’s the easiest way to get your application in and ensures it goes straight to the right people. Plus, you’ll find all the latest roles and updates there, so keep checking back!

We think you need these skills to ace Service Colleague

Customer Service Skills
Teamwork
Flexibility
Communication Skills
Enthusiasm for Learning
Attention to Detail
Sales Skills
Problem-Solving Skills

Some tips for your application 🫡

Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side. Remember, we’re all about great customer service!

Tailor Your Application: Make sure to tailor your application to the Service Colleague role. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and a knack for customer service. It’ll help us see why you’d be a great fit!

Show Your Flexibility: Since our shifts can vary, it’s important to mention your flexibility in your application. Let us know if you’re open to working nights and weekends, as this is key for the role. We appreciate candidates who can adapt to different schedules!

Apply Online: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and keep track of everything. Plus, you’ll get all the info you need about the role right there. So, go ahead and hit that apply button!

How to prepare for a job interview at ASDA

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Service Colleague entails. Familiarise yourself with the various departments you'll be working in and the importance of customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Your Team Spirit

Since teamwork is key in this position, be ready to share examples of how you've worked well with others in the past. Think about times when you helped a colleague or contributed to a team goal. This will demonstrate that you can collaborate effectively and are enthusiastic about being part of a team.

✨Emphasise Your Flexibility

Given the varied shift patterns, it's crucial to highlight your flexibility. Be prepared to discuss your availability and willingness to work nights and weekends. This shows that you’re adaptable and ready to meet the demands of the job.

✨Bring Your Customer Service A-Game

As a Service Colleague, providing excellent customer service is paramount. Prepare to talk about your approach to helping customers and any relevant experiences you've had. Share specific examples where you went above and beyond to ensure a positive shopping experience.

Service Colleague
ASDA
Location: Gillingham
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