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- Tasks: Join our team as a Service Colleague, serving customers and keeping our stores running smoothly.
- Company: Asda, a leading retail company with a focus on teamwork and customer service.
- Benefits: Enjoy 15% off shopping, flexible pay options, and great wellbeing support.
- Why this job: Flexible shifts to fit your lifestyle while making a real difference for customers.
- Qualifications: Friendly attitude and eagerness to learn across various departments.
- Other info: Great opportunities for recognition and career growth in a supportive environment.
Job Title: Service Colleague
Location: Newmains
Employment Type: Part time
Contract Type: Fixed Term
Shift Pattern: Work Shift: Afternoons
Hours per Week: 12
Pay Rate: £12.60
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 16 March 2026
At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart at pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company! Research Asda's values and culture so you can show how you fit in. When you walk into that interview, let your enthusiasm for their mission shine through.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are, the better you'll come across when it counts.
✨Tip Number 3
Dress the part! Even if it's a casual role, looking smart shows you care. A neat appearance can make a great first impression and set the tone for the rest of the interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in their minds. It shows you're keen and professional, which is always a plus in the retail world.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side. Remember, we’re all about great customer service!
Tailor Your Application: Make sure to tailor your application to the Service Colleague role. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and a knack for customer service. It’ll help us see why you’d be a great fit!
Show Your Flexibility: Since our shifts can vary, it’s a good idea to mention your flexibility in your application. Let us know when you’re available to work, especially if you can do late nights or weekends. We appreciate a can-do attitude!
Apply Online: Don’t forget to apply through our website! It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role right there. We can’t wait to hear from you!
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does. Familiarise yourself with the various departments you'll be working in and the importance of customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Team Spirit
Since teamwork is key in this position, be ready to share examples of how you've worked well with others in the past. Highlight any experiences where you contributed to a team goal or helped a colleague out. This will demonstrate that you’re a great fit for their collaborative environment.
✨Emphasise Your Flexibility
Given the varied shift patterns, it’s crucial to express your willingness to adapt. Be honest about your availability and mention any previous experience you have with flexible working hours. This shows that you’re ready to meet the demands of the job.
✨Bring Your Enthusiasm
Let your passion for customer service shine through during the interview. Share stories that illustrate your friendly nature and eagerness to help customers. A positive attitude can set you apart from other candidates and align perfectly with their values.