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- Tasks: Serve customers, prepare food, and keep our stores running smoothly.
- Company: Join Asda, a friendly and inclusive retail environment.
- Benefits: Enjoy 15% off shopping, flexible pay, and great wellbeing support.
- Why this job: Flexible shifts that fit your lifestyle while making a difference for customers.
- Qualifications: Friendly attitude and eagerness to learn new skills.
- Other info: Great opportunities for personal growth and team collaboration.
Service Colleague
Location: Harlow
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 15
Pay Rate: £12.60
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 22 March 2026
At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart at pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your friendly nature and teamwork skills can contribute to delivering excellent service at Asda.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart and presentable shows that you care about the opportunity. Plus, it’ll boost your confidence when you walk into that interview room.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side. Remember, we’re all about great customer service!
Tailor Your Application: Make sure to tailor your application to the Service Colleague role. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and a knack for customer service. It’ll help us see why you’d be a great fit!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and avoid jargon. This way, we can easily understand your experience and what you bring to the table.
Apply Online: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on your journey with us. Plus, it’s super straightforward – just follow the prompts!
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague entails. Familiarise yourself with the various departments you'll be working in and the tasks you'll be doing, like serving customers at checkouts or replenishing shelves. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Service Colleague, customer interaction is key. Be prepared to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer or worked well in a team. This will demonstrate your friendly nature and commitment to delivering a great shopping experience.
✨Flexibility is Key
Since the role requires flexibility with shifts, be ready to discuss your availability. Highlight your willingness to work late or on weekends, as this shows you're adaptable and ready to meet the needs of the business. It’s a great way to show that you’re a team player who can fit into their schedule.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.