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- Tasks: Join our team to provide excellent customer service across various departments.
- Company: Asda, a leading retail company with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy 15% discount, flexible pay options, and comprehensive wellbeing support.
- Why this job: Flexible shifts that fit your lifestyle while making a real difference for customers.
- Qualifications: Friendly attitude and willingness to learn new skills.
- Other info: Great opportunities for career growth and a supportive work environment.
Overview
Job Title Service Colleague
Location Burnley
Employment Type Part time
Contract Type Fixed Term
Shift Pattern Work Shift: Nights
Hours per Week 22.5
Pay Rate £14.99
Category Retail Hourly Colleagues, Sales Staff
Closing Date 18 September 2025
Service Colleague
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, then look no further! We\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Asda, that’s more like it
Apply today by completing an online application…
We have 2 vacancies available – 18 hours and 30 hours working nights. Nights tend to work 10pm – 6am.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on your experiences that highlight your customer service skills and teamwork. We want to see how you can bring your friendly personality to the role!
✨Tip Number 3
Dress the part! Even though it’s a retail job, looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to represent Asda well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side. Remember, we’re all about great customer service and teamwork!
Tailor Your Application: Make sure to tailor your application to the Service Colleague role. Highlight any relevant experience or skills that match what we’re looking for, like working in retail or being part of a team. This helps us see why you’d be a great fit!
Check Your Details: Before hitting that submit button, double-check all your details. Typos or missing info can slow down the process, and we want to get you on board as quickly as possible. A little attention to detail goes a long way!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and keep track of everything. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does. Familiarise yourself with the various departments you'll be working in and the tasks involved, like serving customers, replenishing shelves, and preparing home deliveries. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Service Colleague, customer interaction is key. Be prepared to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer or worked well in a team. This will demonstrate your friendly nature and commitment to creating a great shopping experience.
✨Flexibility is Key
Since the role requires working nights and weekends, be ready to discuss your availability. Highlight your willingness to adapt to different shift patterns and how you can manage your time effectively. This shows that you're reliable and ready to meet the demands of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.