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- Tasks: Join us as a Service Colleague, supporting store operations and delivering excellent customer service.
- Company: Be part of Asda, a leading retailer focused on providing quality products and services.
- Benefits: Enjoy a 15% discount, flexible pay options, wellbeing support, and exclusive savings.
- Why this job: This role offers a chance to learn new skills, work in a team, and enhance customer experiences.
- Qualifications: We're looking for friendly, proactive individuals eager to engage with customers and learn.
- Other info: Flexible shifts available, including late nights and weekends, perfect for students!
Job Title
Service Colleague
Location
EXPPFS – 5252 Snetterton PFS
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Days shifts, including late and weekends
Hours per Week
16
Pay Rate
£12.45 per hour
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
6 September 2025
Our operation runs 24/7, offering a variety of shift patterns. We seek flexible working arrangements, with late and weekend shifts required. As a service colleague, you\’ll support various departments, ensuring smooth store operations. Your tasks may include serving at checkouts, preparing pizzas, picking for deliveries, or restocking shelves. Our focus is on excellent customer service, welcoming stores, and \’extra special\’ products. We work as a team to maximize sales and enhance online shopping experiences.
**About You**
You\’ll be friendly, proactive, and eager to learn new skills across departments. You care about providing a great shopping experience, helping customers find products, and engaging in friendly conversations.
**Apply today by completing an online application.**
Benefits You\’ll Love
Alongside a competitive salary, enjoy benefits such as:
- 15% colleague discount at Asda for you and a nominated user from day one
- Discounts on Asda services like Mobile, Pharmacy, Opticians, Personal Loans, Pet Insurance, Travel Insurance, Tyres, Breakdown Cover
- Wagestream: flexible pay, income tracker, financial coaching, exclusive savings
- Company pension
- Wellbeing support: virtual GP, EAP services, free counselling, legal, mortgage, cancer, and bereavement support
- Inclusion networks to promote diversity and inclusion
- Enhanced parental leave policies including maternity, paternity, shared parental, neonatal care, and fertility support
- Recognition programs
- Special offers on activities and services like airport parking, theme parks, and cinemas
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the store's layout and product offerings. This will not only help you answer customer queries more effectively but also demonstrate your commitment to providing excellent service during the interview.
✨Tip Number 2
Practice your communication skills by engaging in friendly conversations with friends or family. Being proactive and approachable is key for a Service Colleague, so showing that you can connect with others will set you apart.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working late and weekends, highlighting your willingness to adapt to various schedules will make you a more attractive candidate.
✨Tip Number 4
Research the company's values and customer service philosophy. Understanding what they prioritise will allow you to align your answers during the interview with their expectations, showcasing that you're a great fit for the team.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Tailor your application to highlight relevant experiences and skills that match the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in retail or customer service. Emphasise any roles where you demonstrated teamwork, flexibility, and excellent customer service skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how you have provided great customer service in the past and your willingness to learn new skills across departments.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether it's resolving a customer's issue or going the extra mile to help someone find what they need.
✨Demonstrate Flexibility
This role requires flexibility with shifts, including late nights and weekends. Highlight your willingness to adapt to different schedules and your experience working in various roles or departments.
✨Emphasise Teamwork
Since the job involves working as part of a team, be ready to discuss your experiences collaborating with others. Share specific instances where you contributed to a team goal or helped a colleague succeed.
✨Express Your Eagerness to Learn
The company values proactive individuals who are eager to learn new skills. Convey your enthusiasm for personal development and mention any relevant training or skills you've acquired that would benefit the role.
