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- Tasks: Join us as a Service Colleague, serving customers and keeping our stores running smoothly.
- Company: Asda is a leading retailer committed to excellent service and a welcoming shopping experience.
- Benefits: Enjoy 15% off shopping, flexible pay options, wellbeing services, and exclusive discounts.
- Why this job: This role offers flexibility, teamwork, and the chance to learn new skills while making customers happy.
- Qualifications: A friendly attitude and eagerness to learn are essential; no prior experience needed.
- Other info: Shifts include late and weekend work; we’ll help you find a schedule that fits your lifestyle.
Job Title
Service Colleague
Location
Hartlepool
Employment Type
Part time
Contract Type
Permanent Seasonal
Shift Pattern
Work Shift: Nights
Hours per Week
16
Pay Rate
£14.99
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
21 September 2025
Service Colleague
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\\\’re looking for flexible working to fit around your lifestyle, then look no further! We\\\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and xtra special products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You\\\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\\\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Asda, that\\u2019s more like it
Apply today by completing an online application…
Everything you\\\’ll love
Alongside a competitive salary, you\\\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the various departments in the store. Understanding how each section operates will not only help you during the interview but also show your eagerness to learn and adapt, which is crucial for a Service Colleague role.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have before the interview. Whether it's in a casual conversation or at a previous job, showcasing your ability to engage with customers will highlight your suitability for this position.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working late and on weekends, showing that you can accommodate these needs will make you a more attractive candidate.
✨Tip Number 4
Research Asda's values and commitment to customer service. Being able to articulate how your personal values align with theirs during the interview can set you apart from other candidates and demonstrate your genuine interest in the role.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Tailor your application to highlight relevant experiences and skills that align with the role.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for the position. Emphasise your friendly nature, eagerness to learn, and commitment to providing excellent customer service, as these are key traits for this role.
Highlight Relevant Experience: Include any previous experience in retail or customer service in your CV. Be specific about your roles and achievements, especially those that demonstrate your ability to work in a team and engage with customers.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is important in a customer-facing role.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, your ability to engage with customers is crucial. Be prepared to share examples of how you've provided excellent service in the past, whether it's resolving issues or simply making someone's day better.
✨Demonstrate Flexibility
Since the role requires working various shifts, including late and weekends, highlight your flexibility. Discuss any previous experiences where you adapted to changing schedules or took on different responsibilities.
✨Emphasise Teamwork
This position involves working across different departments, so showcasing your ability to work well in a team is essential. Share stories that illustrate your collaborative spirit and how you contribute to a positive team environment.
✨Express Eagerness to Learn
The job description mentions a desire for candidates who are eager to learn new skills. Make sure to convey your enthusiasm for personal development and your willingness to take on new challenges within the store.