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For Companies At a Glance
- Tasks: Serve delicious food and ensure a welcoming environment for customers.
- Company: Join Asda, a leading retailer known for its friendly service and community focus.
- Benefits: Enjoy 15% off shopping, flexible pay options, and wellness support.
- Why this job: Be part of a dynamic team that values great service and teamwork.
- Qualifications: A positive attitude, good communication skills, and a willingness to learn are essential.
- Other info: Flexible shifts available, including weekends and evenings.
Job Title
Service Colleague
Location
FS – 1413 Thame Burger King
Employment Type
Full time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
36
Pay Rate
£12.45
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
8 September 2025
At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King.
You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced food service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the specific food services offered at Asda, especially the brands like Greggs, Subway, and Burger King. Understanding their menus and customer service expectations will help you stand out during interviews.
✨Tip Number 2
Showcase your customer service skills by sharing relevant experiences where you made a positive impact on customers. Think of specific examples that highlight your ability to work in a fast-paced environment.
✨Tip Number 3
Emphasise your teamwork abilities by discussing how you've successfully collaborated with others in previous roles. Being a team player is crucial for the Service Colleague position, so make sure to convey this in conversations.
✨Tip Number 4
Be prepared to demonstrate your flexibility regarding shift patterns. Mention your willingness to work evenings and weekends, as this shows your commitment to meeting the needs of the business.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Asda is looking for in a Service Colleague. Highlight key responsibilities and required skills, such as customer focus and teamwork.
Tailor Your CV: Make sure your CV reflects the qualities mentioned in the job description. Emphasise your experience in customer service, teamwork, and any relevant food service roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and how your skills align with Asda's values. Mention specific examples of how you've provided excellent customer service in the past.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've positively impacted a customer's experience in the past. Highlight your friendly and helpful approach.
✨Emphasise Teamwork
This role requires you to work closely with others, so it's important to demonstrate your team player mentality. Discuss experiences where you've collaborated effectively with colleagues to achieve a common goal.
✨Demonstrate Reliability
Employers value reliability, especially in a fast-paced environment. Be ready to talk about your punctuality and commitment to showing up for shifts, as well as any instances where you've gone above and beyond in your previous roles.
✨Exude Positivity and Willingness to Learn
A positive attitude can set you apart from other candidates. Share how you bring energy to your work and express your eagerness to learn new skills. This will show that you're adaptable and ready to thrive in a dynamic setting.
