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- Tasks: Join our team as a Service Colleague, serving customers and ensuring smooth store operations.
- Company: Asda is a leading retailer committed to excellent service and a welcoming shopping experience.
- Benefits: Enjoy 15% off shopping, flexible pay options, wellbeing support, and exclusive discounts.
- Why this job: This role offers flexibility, teamwork, and the chance to make a real impact on customer satisfaction.
- Qualifications: We're looking for friendly, eager learners who love helping customers and thrive in a team environment.
- Other info: Flexible shifts available, including late and weekend work; apply online today!
Job Title
Service Colleague
Location
EXPPFS – 5204 Bangor PFS
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
16
Pay Rate
£12.60
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
5 February 2026
Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations—offering a wide variety of shift patterns to suit different lifestyles. If you\’re looking for flexible working that fits around your commitments, we’ve got you covered! We’ll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed.
As a Service Colleague, you’ll work across multiple departments to help keep our stores running smoothly. Every day could be different—whether you\’re serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves. Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and ‘extra special’ products.
We work together as one team to drive sales and deliver a great online and in-store shopping experience.
About You
You’re naturally friendly, enthusiastic, and ready to get stuck in. You’ll enjoy learning new skills across different departments and love helping customers find what they need—maybe even having a friendly chat along the way.
We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application…
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the various departments within the store. Understanding how each area operates will not only help you during the interview but also show your eagerness to learn and adapt.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have, whether it's at a local shop or during networking events. Being friendly and approachable is key for this role, so practice engaging with customers.
✨Tip Number 3
Be prepared to discuss your availability and flexibility regarding shifts. Since the role requires late and weekend work, showing that you're open to various schedules can set you apart from other candidates.
✨Tip Number 4
Research Asda's values and commitment to customer service. Being able to articulate how you align with their mission during your conversations can demonstrate your genuine interest in the position.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience and skills that align with the role.
Tailor Your CV: Customise your CV to reflect your customer service experience and any roles where you've worked in a team. Emphasise your ability to adapt to different tasks, as this is crucial for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you’ve provided excellent customer service in the past and your willingness to work flexible hours.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, your ability to engage with customers is crucial. Be prepared to share examples of how you've provided excellent service in the past, whether it's resolving issues or simply making someone's day better.
✨Demonstrate Flexibility
Since the role requires working various shifts, including late nights and weekends, highlight your flexibility. Discuss any previous experiences where you adapted to changing schedules or took on different responsibilities.
✨Emphasise Teamwork
This position involves working across different departments, so showcasing your teamwork skills is essential. Share instances where you've collaborated effectively with others to achieve a common goal.
✨Express Eagerness to Learn
The job requires learning new skills across various departments. Convey your enthusiasm for learning and adapting by discussing any relevant training or experiences that demonstrate your willingness to grow.
