Service Colleague

Service Colleague

Nuneaton Full-Time No home office possible
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At a Glance

  • Tasks: Serve customers, prepare pizzas, pick for deliveries, and restock shelves.
  • Company: Join Asda, a leading retailer focused on excellent customer service.
  • Benefits: Enjoy a 15% discount, flexible pay options, and wellbeing support.
  • Why this job: Be part of a friendly team that values customer experience and inclusivity.
  • Qualifications: No specific qualifications needed, just a friendly attitude and eagerness to learn.
  • Other info: Flexible shifts available, including late and weekend work.

Job Title

Service Colleague

Location

FS – 1344 Stoneycroft Subway

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

8

Pay Rate

£12.60

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

12 February 2026

Service Colleague (Food Services)

At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King. You’ll be part of a friendly, fast‑paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

  • Customer-focused: You enjoy helping people and making their experience a positive one.
  • Team player: You work well with others and support your colleagues.
  • Reliable: You show up ready to work and take pride in what you do.
  • Positive attitude: You bring energy and enthusiasm to every shift.
  • Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:

  • A friendly and helpful approach to customer service.
  • Willingness to work in a fast‑paced food service environment.
  • Good communication skills and a team mindset.
  • Flexibility to work a range of shifts, including weekends and evenings.

We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application…

Everything you\’ll love

Alongside a competitive salary, you\’ll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
  • Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
  • Company pension
  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
  • Colleague recognition programme
  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

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Service Colleague employer: ASDA

As a Service Colleague at our Nuneaton location, you'll be part of a vibrant team dedicated to delivering exceptional customer service in a welcoming environment. We offer a competitive salary along with a range of benefits including a 15% colleague discount, access to financial coaching, and comprehensive wellbeing support, ensuring that you feel valued and supported in your role. With opportunities for growth and a commitment to diversity and inclusion, we strive to create a workplace where every employee can thrive and contribute meaningfully.
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Contact Detail:

ASDA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Colleague

✨Tip Number 1

Familiarise yourself with the products and services offered at Asda. Knowing the ins and outs of what you’ll be selling or assisting with will not only boost your confidence but also impress the hiring team during any interviews.

✨Tip Number 2

Showcase your customer service skills by preparing examples from your past experiences. Think about times when you went above and beyond for a customer, as this aligns perfectly with the role's focus on excellent service.

✨Tip Number 3

Be ready to discuss your flexibility regarding shift patterns. Since the role requires working late and weekends, demonstrating your willingness to adapt your schedule can set you apart from other candidates.

✨Tip Number 4

Engage with the company’s values and culture. Research Asda’s commitment to diversity and inclusion, and be prepared to share how you can contribute to creating a welcoming environment for all customers.

We think you need these skills to ace Service Colleague

Customer Service Skills
Communication Skills
Teamwork
Flexibility
Time Management
Problem-Solving Skills
Attention to Detail
Sales Skills
Adaptability
Basic Food Preparation Skills
Inventory Management
Positive Attitude
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Tailor your application to highlight relevant experiences and skills that match what they are looking for.

Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for customer service and teamwork. Use specific examples from your past experiences to demonstrate how you embody the qualities they seek, such as being friendly and eager to learn.

Highlight Flexibility: Since the role requires flexibility with shifts, make sure to mention your availability for late and weekend shifts in your application. This shows that you are willing to meet their operational needs.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at ASDA

✨Show Your Customer Service Skills

As a Service Colleague, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past. Highlight your ability to engage with customers and resolve issues effectively.

✨Demonstrate Flexibility

Since the role requires working various shifts, including late nights and weekends, emphasise your flexibility. Mention any previous experience you have with varied schedules and your willingness to adapt to the needs of the business.

✨Teamwork is Essential

This position involves working across departments and as part of a team. Be ready to discuss your experiences working collaboratively with others. Share specific instances where you contributed to a team goal or helped a colleague.

✨Prepare for Common Interview Questions

Anticipate questions related to your motivation for applying, your understanding of the role, and how you handle challenging situations. Practising your responses can help you feel more confident during the interview.

Service Colleague
ASDA
Location: Nuneaton
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