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- Tasks: Serve customers, prepare pizzas, pick for deliveries, and restock shelves.
- Company: Join Asda, a leading retailer focused on excellent customer service.
- Benefits: Enjoy a 15% discount, flexible pay options, and wellbeing support.
- Why this job: Be part of a friendly team that values customer experience and inclusivity.
- Qualifications: No specific qualifications needed, just a friendly attitude and eagerness to learn.
- Other info: Flexible shifts available, including late and weekend work.
Job Title
Service Colleague
Location
Nuneaton
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Days (including late and weekend shifts)
Hours per Week
15
Pay Rate
£12.45
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
31 August 2025
Our operation runs 24/7, offering various shift patterns. We seek flexible workers willing to work late and weekends. As a service colleague, you\’ll work across departments—serving customers at checkouts, preparing pizzas, picking for deliveries, or restocking shelves. Our focus is on excellent customer service, a welcoming store environment, and delivering \’extra special\’ products. We work as a team to maximize sales and enhance online shopping experiences.
**About You**
You\’ll be friendly, eager to learn, and committed to providing a great shopping experience by helping customers find what they need and engaging in friendly conversations.
**Apply today by completing an online application.**
Everything you\’ll love
Alongside a competitive salary, enjoy benefits such as:
- 15% colleague discount at Asda from day one, for you and a nominated user
- Discounts on Asda services including Mobile, Pharmacy, Opticians, Loans, Pet Insurance, Travel Insurance, and more
- Access to Wagestream for flexible pay, financial coaching, and savings
- Company pension
- Wellbeing support including virtual GP, counselling, legal, and financial advice
- Inclusion networks promoting diversity and inclusion
- Generous parental leave policies
- Colleague recognition programs
- Special offers on various services and activities
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the products and services offered at Asda. Knowing the ins and outs of what you’ll be selling or assisting with will not only boost your confidence but also impress the hiring team during any interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples from your past experiences. Think about times when you went above and beyond for a customer, as this aligns perfectly with the role's focus on excellent service.
✨Tip Number 3
Be ready to discuss your flexibility regarding shift patterns. Since the role requires working late and weekends, demonstrating your willingness to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
Engage with the company’s values and culture. Research Asda’s commitment to diversity and inclusion, and be prepared to share how you can contribute to creating a welcoming environment for all customers.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Tailor your application to highlight relevant experiences and skills that match what they are looking for.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for customer service and teamwork. Use specific examples from your past experiences to demonstrate how you embody the qualities they seek, such as being friendly and eager to learn.
Highlight Flexibility: Since the role requires flexibility with shifts, make sure to mention your availability for late and weekend shifts in your application. This shows that you are willing to meet their operational needs.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past. Highlight your ability to engage with customers and resolve issues effectively.
✨Demonstrate Flexibility
Since the role requires working various shifts, including late nights and weekends, emphasise your flexibility. Mention any previous experience you have with varied schedules and your willingness to adapt to the needs of the business.
✨Teamwork is Essential
This position involves working across departments and as part of a team. Be ready to discuss your experiences working collaboratively with others. Share specific instances where you contributed to a team goal or helped a colleague.
✨Prepare for Common Interview Questions
Anticipate questions related to your motivation for applying, your understanding of the role, and how you handle challenging situations. Practising your responses can help you feel more confident during the interview.
