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- Tasks: Support store operations by serving customers, preparing food, and restocking shelves.
- Company: Join a dynamic team at Asda, committed to excellent customer service and teamwork.
- Benefits: Enjoy a 15% discount, flexible pay access, wellbeing support, and special discounts on services.
- Why this job: Be part of a friendly team that values your input and offers growth opportunities.
- Qualifications: No specific qualifications required, just a passion for customer service and teamwork.
- Other info: Flexible night shifts available to fit your lifestyle.
Job Title
Service Colleague
Location
EXPPFS – 5391 Viva PFS
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Nights
Hours per Week
8
Pay Rate
£15.14
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
21 November 2025
Service Colleague Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, then look no further! We\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern. As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\’ products. We work as a team to maximise sales and deliver a great online shopping experience. About You You\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way. Asda, that’s more like it Apply today by completing an online application…
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
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Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
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Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
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Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
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Company pension
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Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
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Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
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Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
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Colleague recognition programme
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Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the store's operations and the specific roles of a Service Colleague. Understanding how different departments work together will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of past experiences where you've gone above and beyond for customers. This will highlight your passion for providing great service, which is key for this role.
✨Tip Number 3
Be ready to discuss your flexibility regarding shift patterns. Since the role requires working nights and weekends, emphasising your availability can set you apart from other candidates.
✨Tip Number 4
Engage with the company's values and culture. Researching StudySmarter and its commitment to teamwork and customer satisfaction will allow you to align your responses with what they value in their employees.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Tailor your application to highlight relevant experiences that demonstrate your ability to support store operations and provide excellent customer service.
Highlight Customer Service Skills: Since the role focuses on customer interaction, emphasise your friendly nature and any previous experience in customer service. Use specific examples to illustrate how you've successfully engaged with customers and contributed to a positive shopping experience.
Show Flexibility: Mention your availability for various shifts, especially nights and weekends, as this is crucial for the role. Demonstrating your willingness to adapt to different schedules can set you apart from other candidates.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the position and the company. Explain why you want to work as a Service Colleague and how your values align with their commitment to excellent customer service and teamwork.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to engage with customers and resolve any issues they may have.
✨Demonstrate Flexibility
This role requires working various shifts, including nights and weekends. During the interview, express your willingness to adapt to different schedules and your understanding of the importance of flexibility in retail operations.
✨Emphasise Teamwork
Since the job involves supporting multiple departments, it's crucial to show that you can work well in a team. Share experiences where you've collaborated with others to achieve a common goal, and discuss how you contribute positively to a team environment.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience in retail, handling difficult customers, and your approach to teamwork. Practising your responses will help you feel more confident and articulate during the interview.