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- Tasks: Join us as a Service Colleague, serving customers and ensuring smooth store operations.
- Company: Asda is a leading retailer committed to excellent customer service and teamwork.
- Benefits: Enjoy a 15% discount, flexible pay options, and wellbeing services from day one.
- Why this job: Be part of a friendly team that values your input and offers diverse experiences.
- Qualifications: No specific experience needed, just bring your enthusiasm and willingness to learn!
- Other info: Flexible shifts available, perfect for fitting around your studies or other commitments.
Job TitleService Colleague
LocationPeterborough
Employment TypePart time
Contract TypePermanent
Shift PatternWork Shift: Days
Hours per Week16
Pay Rate£12.60
CategoryRetail Hourly Colleagues, Sales Staff
Closing Date10 March 2026
At Asda, we want you to find your everything. As a Service Colleague in our store team, you\’ll be at the heart of the customer experience—serving with heart at pride. Whether you\’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you\’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You\’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You\’re open to training and keen to build your skills.
What you\’ll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
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Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
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Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
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Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
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Company pension
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Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
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Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
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Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
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Colleague recognition programme
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Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the store's layout and product offerings. This will not only help you during the interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. This will highlight your ability to engage with customers and enhance their shopping experience.
✨Tip Number 3
Be ready to discuss your flexibility regarding shift patterns. Since the role requires working late and weekends, emphasising your availability can set you apart from other candidates.
✨Tip Number 4
Research the company's values and mission. Understanding what Asda stands for will allow you to align your answers with their expectations, showing that you're a great fit for their team.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Tailor your application to highlight relevant experiences that demonstrate your ability to excel in this role.
Highlight Customer Service Skills: Since the role focuses on excellent customer service, make sure to emphasise any previous experience you have in retail or customer-facing roles. Use specific examples to showcase how you've positively impacted customer experiences.
Show Flexibility: The job requires flexibility with shifts, including late and weekend work. In your application, mention your availability and willingness to adapt to different shift patterns, as this is a key aspect of the position.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the company. Explain why you want to work at this particular store and how your values align with their commitment to customer service and teamwork.
How to prepare for a job interview at ASDA
✨Show Your Flexibility
Since the role requires working various shifts, be prepared to discuss your availability and willingness to adapt. Highlight any previous experience where you successfully managed flexible hours.
✨Emphasise Customer Service Skills
As a service colleague, excellent customer service is key. Share examples of how you've gone above and beyond for customers in past roles, and express your enthusiasm for creating a welcoming shopping experience.
✨Demonstrate Team Spirit
This position involves working across multiple departments, so it's important to show that you can collaborate effectively with others. Talk about times when you've worked as part of a team to achieve a common goal.
✨Prepare for Role-Specific Questions
Familiarise yourself with the tasks mentioned in the job description, such as serving at checkouts or restocking shelves. Be ready to discuss how you would handle these responsibilities and any relevant experience you have.