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- Tasks: Join us as a Service Colleague, serving customers and ensuring smooth store operations.
- Company: Asda is a leading retailer committed to excellent customer service and team collaboration.
- Benefits: Enjoy a 15% discount, flexible pay options, wellbeing support, and more from day one!
- Why this job: Be part of a friendly team, enhance shopping experiences, and make a real impact.
- Qualifications: We're looking for friendly, eager learners who love helping customers and working in teams.
- Other info: Flexible shifts available, including late and weekend work to fit your lifestyle.
Service Colleague
Our operation runs 24 hours per day, 7 days per week. If you’re looking for flexible working to fit around your lifestyle, we’ll work with you on your shifts. Late and weekend working is a requirement of our roles and we may need to be flexible with your work pattern.
Responsibilities
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application…
Benefits
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the store's operations and customer service standards. Understanding how different departments work together will help you demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Showcase your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. This is crucial as the job involves working closely with colleagues to enhance the shopping experience.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns, especially late and weekend work. Highlighting your willingness to adapt to the store's needs can set you apart from other candidates.
✨Tip Number 4
Research the company culture and values, particularly around customer service and teamwork. Being able to articulate how your personal values align with those of the company can make a strong impression.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Tailor your application to highlight relevant experiences that demonstrate your customer service skills and teamwork.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous work experience, particularly in retail or customer service roles. Use bullet points for clarity and focus on achievements that showcase your ability to enhance customer experiences.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work as a Service Colleague at this particular store and how your personality aligns with their values of excellent customer service.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether it's resolving a customer's issue or going the extra mile to help someone.
✨Demonstrate Team Spirit
This role involves working closely with others, so highlight your ability to collaborate and support your teammates. Share experiences where you contributed to a team goal or helped a colleague succeed.
✨Be Ready for Flexibility
Since the job requires working various shifts, including weekends, show that you're adaptable. Discuss your availability and willingness to work different hours, which will demonstrate your commitment to the role.
✨Express Enthusiasm for Learning
The company values eagerness to learn, so convey your enthusiasm for developing new skills. Talk about any relevant training or experiences that have prepared you for this role and your desire to grow within the company.
