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- Tasks: Join us as a Service Colleague, supporting store operations and serving customers.
- Company: EXP is a dynamic retail company focused on excellent customer service.
- Benefits: Enjoy a 15% discount, flexible pay options, and wellbeing services from day one.
- Why this job: Be part of a friendly team, learn new skills, and make a real impact.
- Qualifications: We're looking for enthusiastic individuals with a passion for customer service.
- Other info: Flexible shifts available; perfect for students seeking part-time work.
Job Title
Service Colleague
Location
Far Cotton
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Nights
Hours per Week
30
Pay Rate
£15.14
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
29 March 2026
Evening Picking and Dispensing Orders up until 22:30pm, weekend working an requirement
At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart at pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
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Customer-focused: You enjoy helping people and making their experience a positive one.
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Team player: You work well with others and support your colleagues.
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Reliable: You show up ready to work and take pride in what you do.
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Positive attitude: You bring energy and enthusiasm to every shift.
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Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
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A friendly and helpful approach to customer service.
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Willingness to work in a fast-paced customer service environment.
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Good communication skills and a team mindset.
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Flexibility to work a range of shifts, including weekends and evenings.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
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Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
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Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
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Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
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Company pension
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Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
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Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
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Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
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Colleague recognition programme
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Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the store's operations and customer service standards. Understanding how different departments work together will help you demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Showcase your flexibility in working hours. Since the position requires availability for late shifts and weekends, be prepared to discuss your willingness to adapt your schedule to meet the store's needs.
✨Tip Number 3
Highlight any previous experience in retail or customer service roles. Even if it's informal, sharing examples of how you've provided excellent service can set you apart from other candidates.
✨Tip Number 4
Demonstrate your eagerness to learn and grow within the company. Mention any specific skills or areas of knowledge you're interested in developing, as this shows your commitment to contributing positively to the team.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Service Colleague. Highlight your relevant experience in customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role. Emphasise your ability to work flexibly, handle stock replenishment, and provide excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've demonstrated a friendly approach and commitment to customer satisfaction in previous roles.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at ASDA
✨Show Your Enthusiasm
As a service colleague, a friendly and enthusiastic approach is key. Make sure to express your passion for customer service during the interview. Share examples of how you've gone above and beyond to help customers in previous roles.
✨Demonstrate Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability. Highlight any past experiences where you adapted to changing schedules or took on additional responsibilities to support your team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer interactions. Think of specific scenarios from your past work where you successfully resolved issues or improved customer satisfaction.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. Understanding their commitment to excellent customer service and employee wellbeing will help you align your answers with what they are looking for in a candidate.