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- Tasks: Join us as a Service Colleague, serving customers and ensuring our stores run smoothly.
- Company: Asda is a leading retailer dedicated to excellent customer service and teamwork.
- Benefits: Enjoy a 15% discount, flexible pay options, wellbeing services, and more from day one!
- Why this job: Be part of a friendly team, learn new skills, and make a positive impact on customers' shopping experience.
- Qualifications: No specific qualifications needed, just a friendly attitude and eagerness to learn.
- Other info: Flexible shifts available, including weekends; perfect for students seeking part-time work.
Job Title
Service Colleague
Location
Carcroft
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
12
Pay Rate
£12.60
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
6 April 2026
At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart at pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast‑paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague
- Customer‑focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring
- A friendly and helpful approach to customer service.
- Willingness to work in a fast‑paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you’ll love
Alongside a competitive salary, you’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the products and services offered at our stores. Knowing the ins and outs of what we sell will not only help you in conversations with customers but also show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your flexibility by being open to various roles within the store. Highlighting your willingness to learn different tasks, from serving at checkouts to restocking shelves, can set you apart from other candidates.
✨Tip Number 3
Showcase your customer service skills during any interactions you have with us. Whether it's through networking or during the interview process, emphasise your ability to engage with customers and create a welcoming atmosphere.
✨Tip Number 4
Research our company culture and values. Understanding what we stand for and how we prioritise teamwork and customer satisfaction will help you align your responses and demonstrate that you're a great fit for our team.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Tailor your application to highlight relevant experiences and skills that align with the role.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for customer service and teamwork. Share specific examples of how you've provided excellent service in previous roles or situations.
Highlight Flexibility: Since the role requires flexibility with shifts, mention your availability and willingness to work late and weekend shifts. This shows that you are adaptable and ready to meet the company's needs.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether it's resolving a customer's issue or going the extra mile to help someone find what they need.
✨Demonstrate Team Spirit
This role requires working closely with others across various departments. Highlight your ability to collaborate and support your teammates. Share experiences where teamwork led to success in previous roles.
✨Be Flexible and Adaptable
With varying shift patterns and tasks, flexibility is crucial. Discuss your willingness to adapt to different roles and schedules, and provide examples of how you've successfully managed changes in your work environment.
✨Express Enthusiasm for Learning
The job involves learning new skills across departments. Show your eagerness to learn by discussing any relevant training or skills you've acquired in the past, and express your excitement about the opportunity to grow within the company.