Service Colleague

Service Colleague

Stirling Full-Time No home office possible
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ASDA

At a Glance

  • Tasks: Join us as a Service Colleague, serving customers and supporting various store departments.
  • Company: Asda is a leading retailer dedicated to providing excellent service and quality products.
  • Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
  • Why this job: This role offers flexibility, teamwork, and the chance to make customers smile every day.
  • Qualifications: A friendly attitude and willingness to learn new skills are essential.
  • Other info: Flexible shifts available, including weekends and late hours.

Job Title

Service Colleague

Location

FS – 1345 Stirling Subway

Employment Type

Full time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

36

Pay Rate

£12.60

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

6 January 2026

Service Colleague (Food Services)

At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King. You’ll be part of a friendly, fast‑paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

  • Customer‑focused: You enjoy helping people and making their experience a positive one.
  • Team player: You work well with others and support your colleagues.
  • Reliable: You show up ready to work and take pride in what you do.
  • Positive attitude: You bring energy and enthusiasm to every shift.
  • Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:

  • A friendly and helpful approach to customer service.
  • Willingness to work in a fast‑paced food service environment.
  • Good communication skills and a team mindset.
  • Flexibility to work a range of shifts, including weekends and evenings.

We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application…

Everything you\’ll love

Alongside a competitive salary, you\’ll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
  • Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
  • Company pension
  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
  • Colleague recognition programme
  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

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Service Colleague employer: ASDA

Asda is an exceptional employer that prioritises flexibility and employee well-being, making it an ideal workplace for those seeking a part-time role as a Service Colleague in Stirling. With a strong focus on team collaboration, comprehensive benefits including a generous colleague discount, access to financial coaching, and a commitment to inclusivity through Asda Allies Inclusion Networks, employees are empowered to grow and thrive in a supportive environment. Join us to be part of a dynamic team dedicated to delivering outstanding customer service while enjoying a range of perks and opportunities for personal development.
ASDA

Contact Detail:

ASDA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Colleague

✨Tip Number 1

Familiarise yourself with Asda's values and customer service standards. Understanding what they prioritise will help you align your approach during interviews and demonstrate that you're a great fit for the team.

✨Tip Number 2

Showcase your flexibility and willingness to work varied shifts. Since the role requires late and weekend availability, emphasising your adaptability can set you apart from other candidates.

✨Tip Number 3

Prepare to discuss your experience in customer service or teamwork. Think of specific examples where you've gone above and beyond for customers or collaborated effectively with colleagues.

✨Tip Number 4

Research the different departments within Asda and be ready to express your enthusiasm for learning new skills. This shows that you're eager to contribute to various areas of the store and grow within the company.

We think you need these skills to ace Service Colleague

Customer Service Skills
Teamwork
Flexibility
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Sales Skills
Basic IT Skills
Multitasking
Positive Attitude
Ability to Work Under Pressure
Enthusiasm for Learning

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight key skills such as customer service, teamwork, and flexibility in your application.

Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, and showcase your ability to work in a team and adapt to different tasks.

Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the position and the company. Mention specific examples of how you have provided excellent customer service in the past and your willingness to learn new skills across various departments.

Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at ASDA

✨Show Your Customer Service Skills

As a Service Colleague, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've helped customers in the past, whether it's resolving an issue or simply making their shopping experience more enjoyable.

✨Demonstrate Flexibility

Since the role requires working various shifts, including weekends and late hours, highlight your flexibility. Discuss any previous experiences where you adapted to changing schedules or took on different responsibilities.

✨Emphasise Teamwork

This position involves working across multiple departments, so showcasing your ability to work well in a team is essential. Share stories that illustrate your collaborative spirit and how you contribute to achieving team goals.

✨Express Enthusiasm for Learning

The job requires learning new skills across different areas. Show your eagerness to learn by discussing any past experiences where you quickly picked up new tasks or took the initiative to expand your skill set.

Service Colleague
ASDA
Location: Stirling
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