Service Colleague

Service Colleague

Hazel Grove Full-Time No home office possible
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ASDA

At a Glance

  • Tasks: Join us as a Service Colleague, serving customers and supporting various store departments.
  • Company: Asda is a leading retailer committed to excellent customer service and teamwork.
  • Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
  • Other info: Flexible shifts available, including late and weekend work.
  • Why this job: This role offers flexibility, teamwork, and the chance to make customers smile every day.
  • Qualifications: A friendly attitude and eagerness to learn new skills are essential.

Job TitleService Colleague (Food Services)
LocationFS Hazel Grove Greggs
Employment TypePart time
Contract TypePermanent
Shift PatternWork Shift: Days
Hours per Week16
Pay Rate£12.60
CategoryRetail Hourly Colleagues, Sales Staff
Closing Date8 March 2026

Service Colleague (Food Services)

At Asda, we want you to find your everything. As a Service Colleague in our food services team, you\’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you\’re preparing food, working the tills, or helping with deliveries, you\’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King.
You\’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You\’re open to training and keen to build your skills.
What you\’ll bring:
• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced food service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application…

Everything you\’ll love

Alongside a competitive salary, you\’ll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user

  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover

  • Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.

  • Company pension

  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support

  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.

  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

  • Colleague recognition programme

  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Service Colleague employer: ASDA

Asda is an exceptional employer that prioritises flexibility and employee well-being, making it an ideal workplace for those seeking part-time roles like the Service Colleague position in Hazel Grove. With a strong focus on team collaboration, comprehensive benefits including a generous colleague discount, and numerous opportunities for personal and professional growth, Asda fosters a welcoming and inclusive work culture where every employee can thrive. Join us to be part of a dynamic environment that values your contributions and supports your development.
ASDA

Contact Detail:

ASDA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Colleague

✨Tip Number 1

Familiarise yourself with the various departments within the store. Understanding how each department operates will not only help you during the interview but also show your enthusiasm for the role.

✨Tip Number 2

Demonstrate your customer service skills in any interactions you have, whether it's at a local shop or during casual conversations. This will highlight your natural friendliness and ability to engage with customers.

✨Tip Number 3

Be prepared to discuss your flexibility regarding shift patterns. Since the role requires late and weekend work, showing that you're adaptable will make you a more attractive candidate.

✨Tip Number 4

Research Asda's values and customer service philosophy. Being able to articulate how you align with their mission will demonstrate your commitment to providing excellent service as a Service Colleague.

We think you need these skills to ace Service Colleague

Customer Service Skills
Teamwork
Flexibility
Communication Skills
Time Management
Problem-Solving Skills
Attention to Detail
Adaptability
Sales Skills
Basic Cash Handling
Product Knowledge
Multitasking
Positive Attitude
Enthusiasm for Learning

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience in customer service and teamwork in your application.

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role. Emphasise your ability to work flexibly, your enthusiasm for learning new skills, and any previous retail or customer service experience.

Craft a Strong Cover Letter: Write a cover letter that showcases your personality and passion for providing excellent customer service. Mention specific examples of how you've contributed to a positive shopping experience in the past.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.

How to prepare for a job interview at ASDA

✨Show Your Enthusiasm

As a Service Colleague, your friendly and enthusiastic nature is key. Make sure to express your excitement about the role and how you enjoy working with customers. Share examples of how you've provided excellent service in the past.

✨Demonstrate Flexibility

Since the role requires flexibility with shifts, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on various responsibilities across departments.

✨Highlight Teamwork Skills

This position involves working closely with a team. Be ready to share specific instances where you collaborated effectively with others to achieve a common goal, especially in a retail or customer service environment.

✨Prepare for Customer Scenarios

Think about potential customer interactions you might face as a Service Colleague. Prepare to discuss how you would handle different situations, such as resolving complaints or assisting customers in finding products.

Service Colleague
ASDA
Location: Hazel Grove
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