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For Companies At a Glance
- Tasks: Lead a team of Optometrists and ensure top-notch customer service.
- Company: Join Asda, a leader in retail healthcare with a focus on wellbeing.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and flexible working options.
- Why this job: Make a real difference in customer health while developing your leadership skills.
- Qualifications: Proven leadership in optics and a passion for coaching others.
- Other info: Be part of an inclusive culture that celebrates diversity and supports personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: Wallington
Employment Type: Full time
Contract Type: Fixed Term
Shift Pattern: Work Shift: Days
Hours per Week: 45
Salary: Competitive salary plus benefits
Category: Optical, Retail Healthcare
Closing Date: 27 March 2026
About You
Your Role: At Asda, nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver. With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Managers who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance. You will be responsible for overseeing and managing the entire operation, including managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets, and dealing with customer queries. Working in close partnership with an Optometrist, you will also coach and develop your team, so being confident in coaching others will be key to this role. Due to the fast-paced nature of this role and the different responsibilities, you will need to be organised and able to manage your time effectively.
Key Responsibilities
- Manage your team of Optometrists and Optical assistants.
- Oversee compliance processes and procedures.
- Review sales forecasting and department targets.
- Deal with customer queries and ensure excellent customer service.
- Coach and develop your team.
- Manage the shop floor and ensure the department is well equipped.
Key Skills and Qualifications
- Proven leadership skills in a fast-paced Optics environment.
- Confident in coaching others.
- Excellent customer and patient care skills.
- Organised and able to manage time effectively.
- Driven and ambitious to meet targets.
Everything you'll love
- Discretionary company bonus.
- Company pension up to 7% matched.
- 15% colleague discount in store and online.
- Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking to theme parks and cinemas.
- Your professional indemnity insurance.
- GOC fees paid.
- CET package.
- Flexible working patterns in accordance with 7 days opening.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.
Optical Retail Performance Manager employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Retail Performance Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the optical retail sector. They can give you insider info about the company culture and what it’s really like to work there.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and team management. We all know that confidence is key, so rehearse your answers until they feel natural.
✨Tip Number 3
Showcase your coaching skills during the interview. Think of examples where you’ve successfully developed a team or improved performance. This will highlight your fit for the Optical Retail Performance Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Optical Retail Performance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Optical Retail Performance Manager role. Highlight your leadership experience in a fast-paced optics environment and any relevant coaching skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about optical retail and how your skills align with our values at Asda. Remember, we love seeing genuine enthusiasm for the role!
Showcase Your Customer Care Skills: Since excellent customer service is key, make sure to include examples of how you've gone above and beyond for customers in your application. We want to know how you ensure patient care and satisfaction!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and keep track of all the amazing candidates. Plus, it shows you’re keen on joining the Asda family!
How to prepare for a job interview at ASDA
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of optical retail and the specific responsibilities of an Optical Retail Performance Manager. Familiarise yourself with Asda's values and how they align with your own experience in managing teams and ensuring excellent customer service.
✨Showcase Your Leadership Skills
Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in a fast-paced environment. Highlight any coaching experiences you've had, as this role requires confidence in developing others.
✨Demonstrate Organisational Skills
Since the role involves managing multiple responsibilities, be ready to share how you prioritise tasks and manage your time effectively. You could mention specific tools or methods you use to stay organised and ensure compliance processes are followed.
✨Engage with Customer Care Scenarios
Expect questions about handling customer queries and ensuring patient care. Prepare some scenarios where you’ve gone above and beyond for customers, showcasing your commitment to excellent service and how you resolve issues efficiently.
