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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver top-notch optical services and customer care.
- Company: Join Asda, a leading retail giant committed to health and wellbeing.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and flexible working options.
- Why this job: Be part of a supportive culture that values your growth and impact on customers.
- Qualifications: Must be a qualified dispensing optician with leadership experience in optics.
- Other info: Work in a fast-paced environment with a focus on teamwork and customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
At Asda nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver.
Our unique fixed price approach means there's no up-selling. Single vision glasses are the same price as varifocals, and there are no top-up costs for anti-scratch or thinner lenses either, so we don't have to compromise a customer solution because of what someone can afford.
With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Managers who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance.
Rota: Tues/Wed/Thurs/Fri/Sat 9am-6pm - 60 min unpaid breaks
About You
Our Optical Managers are key to our success, making sure the team has everything in place to deliver high quality patient service. You'll be responsible for overseeing and managing the entire operation. With tasks including managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets whilst also dealing with customer queries, every day is busy and fast paced in an Asda Opticians.
You will also be responsible for clinic management and managing the shop floor process to ensure the department is well equipped for customers' needs. Working in close partnership with an Optometrist you will also coach and develop your team so being confident in coaching others will be key to this role. Due to the fast-paced nature of this role and the different responsibilities you will need to be organised and able to manage your time effectively.
You’ll be:
- A fully qualified dispensing optician registered with the GOC
- On track to meet the statutory points requirement for CPD
- Confident in coaching others
- Able to provide excellent customer and patient care
- Driven and ambitious to ensure the department meets its targets
- Proven leadership skills in a fast-paced Optics environment
- Organised and able to manage your time effectively
Apply today by completing an online application.
The Rewards
You will also get an excellent benefits package including:
- Discretionary company bonus
- Company pension up to 7% matched
- 15% colleague discount, free parking and many additional rewards.
- Your professional indemnity insurance
- GOC fees paid
- CET package
- Flexible working patterns in accordance with 7 days opening
Optical Manager - Dartford employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Manager - Dartford
✨Tip Number 1
Familiarise yourself with Asda's unique fixed price approach to optical services. Understanding how this model works will help you articulate how you can contribute to maintaining high customer satisfaction without the pressure of upselling.
✨Tip Number 2
Highlight your experience in managing teams within a fast-paced optical environment. Be ready to discuss specific examples of how you've successfully coached and developed team members, as this is a key aspect of the Optical Manager role.
✨Tip Number 3
Prepare to demonstrate your organisational skills by discussing how you manage time effectively in a busy setting. Think of examples where you've successfully overseen multiple tasks or projects simultaneously, as this will resonate well with the demands of the position.
✨Tip Number 4
Research the latest trends in optical care and customer service. Being knowledgeable about current practices will not only impress during discussions but also show your commitment to providing excellent patient care, which is crucial for this role.
We think you need these skills to ace Optical Manager - Dartford
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Optical Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in managing teams, particularly in a fast-paced optical environment. Provide specific examples of how you've successfully coached others and improved patient care.
Showcase Your Qualifications: Make sure to clearly state your qualifications as a dispensing optician and any relevant certifications. Mention your registration with the GOC and your commitment to continuing professional development (CPD).
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for customer care and your ambition to meet departmental targets. Use this opportunity to convey your leadership style and how you plan to contribute to the success of the Asda Optical team.
How to prepare for a job interview at ASDA
✨Showcase Your Leadership Skills
As an Optical Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed a team in a fast-paced environment, focusing on coaching and developing others.
✨Understand the Business Model
Familiarise yourself with Asda's unique fixed price approach to optical services. Be ready to discuss how this model impacts customer care and sales, and how you can contribute to maintaining these standards.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer queries. Think of specific scenarios from your past experience where you resolved issues effectively and improved patient care.
✨Demonstrate Organisational Skills
Given the busy nature of the role, be prepared to discuss how you manage your time and prioritise tasks. Share strategies you've used in previous roles to keep operations running smoothly and efficiently.
